Elicia Lopez helped me, and she was great!!! I felt a bit scared using a third party to get my ticket, and thought it could be a scam, but nope haha, I reached out by email and phone, and Elicia replied super fast, and made sure me that everything was ok, and not a scam. She was really quick to respond, and her customer service was amazing. A tip for future travelers: if your booking is waiting, just give them a call and they will guide you through the whole process! Also, leave a voicemail if they don’t pick up right away, they will get back to you!