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  • steve pieters reviewed
    One Dollar Fly

    SCAM! I booked with these guys on American for $129 one-way flight and received an email at 8:05 pm saying, "Thank you for choosing OneDollarFly. Note: while your booking is successful, a confirmation mail along with your e-tickets will reach you shortly (within 4 hours or so) Please note that your purchase will be considered "complete" only when the ticket is issued. Until ticketed, the fares are not guaranteed. in the rare even of a fare increase." I received another email at 8:50 am the next day. Saying there's a small matter we'd like to discuss with you directly. It won't take much of your time, but we'd appreciate connecting with you as soon as possible. plus more but that is the basic email. I received a phone call at 10 am telling me that the price had increased. I went online to American Airlines and saw the price yesterday was $289 and today was $289. They said that if I wanted to keep my flight, the price increased to $650 and I owed the extra. I told them that I see the regular flight on American's website was only $289 so why the extra. He got frustrated and put a supervisor on. He told me that I bought a STANDBY ticket and the "new updated price was $379. I told him I was on American's website and that was not true. He put me on hold and when he came back I had to refresh and it was magically $379. ONLY for that flight. They still wanted me to pay the $650 and gave me back to the original person. They would not refund my money so I booked directly with United (no stops) for $279. I don't understand how these guys are in business legally, because they just stole $129 from me and didn't care. I WILL NEVER book with these crooks again. My bad on using an unknown website that did look legit and until I say BBB they had a 3.3 which usually means bad customer service not THEIVERY. Talk about FRAUD. It is crazy!

  • Saravana Ganesh Shunmuganathan reviewed
    Flynfare.com

    Worst customer service. I never saw this kind of experience in my whole life. Didn't receive ticket ,not able to cancel,no customer service response,no email relpys. Very very worst

  • Madalyn reviewed
    BookOnline.com

    SCAM SCAM SCAM I had one of the worst booking experiences I’ve ever had with BookOnline.com. I booked a reservation on January 18 and quickly realized I needed to cancel. When I tried less than 24 hrs later, I was told I was not eligible for a refund — but the cancellation policy they referenced said the deadline was January 16, which was BEFORE I even made the reservation. I contacted BookOnline multiple times and they insisted it was the hotel’s responsibility. I called the hotel and they said the opposite — it was a third-party reservation and the hotel could not cancel/refund it. BookOnline refused to resolve the issue or take accountability, so I had to file a DISPUTE with my credit card company. This whole experience was frustrating, misleading, and a complete waste of time. SCAM SCAM SCAM I strongly recommend booking directly with the hotel instead.