This company is completely dishonest
This company is completely dishonest
They offered a very good price for my trip and sent me the reservation information. They then called and told me that no baggage was allowed - notice they said allowed, not that it was not included but that it was not allowed. They told me that unless I paid them an extra couple of thousand dollars, I could not bring any luggage or carry on and that the airline would not allow me to add luggage at the airport. So I said, OK, I don't want the ticket. So they said, "too late" you are already booked and there is no refund and that they are immune to any requirement to cancel the ticket even though it had been less than 24 hours since the reservation had been made. Except for the no refund, no where in their fine print did they state that luggage was not allowed - and I read everything before booking. So I called their bluff and said that I would go ahead and take the ticket anyway without luggage. This caught them off guard and after some hemming and hawing they come back with - "We never guaranteed the date of the flight. We can book you for whichever date we want to." So how can a flight that was "already booked" suddenly change? Luckily I knew that this company was probably shady and booked it with a credit card of a company which has their customer's back. I called up the CC company and explained the situation and they shut them down cold. No charges allowed from them. If you do deal with these people, make sure you are safe about it.
