I ordered a hoodie for my wife with a picture of our dog, Bandit. The first one turned out fantastic, so I decided to get another one. Unfortunately, the second hoodie was a mess—totally blurry and out of focus. When I reached out to customer service, they basically told me there was nothing they could do and I had to deal with it. Really disappointing, especially after the first one was so good. I won't be buying from them again. Just a heads up if you're considering ordering.