I decided to order from this company based on the positive reviews. First, they told me there was a two day delay due to supply issues, which was no problem. I was not in a rush. I just got another call saying due to the delay on their end, I would need to pay another $25 if I wanted the flowers delivered. I asked why I was being charged extra for a delay on their end, and was told that was the way it was, sorry. I asked them to cancel the order, which they claim they did. I was deeply sad because I was ordering these for my parents who are having serious medical issues right now. Still not sure how a delay on their end, means I have to pay more. They had already charged me over $20 in additional fees on top of an expedited delivery fee which was supposed to guarantee next day delivery, which they did not refund in spite of a 2 day delivery delay on their end and now another $25. Their prices look low on their website, but they seem to hold your flowers hostage until you pay more money. I will not use their service again. So sad, because the pictures looked beautiful.
