I had a little mishap with a plant pot, and honestly, I wasn't expecting much when I reached out for help. But Safae and the customer service team totally surprised me. I reached out, and they were super quick to respond. Safae was not only efficient but genuinely kind. It's not everyday you find service like that, you know? They took care of the problem without any fuss, and it just made the whole experience so pleasant. You really feel like they care about their customers, and it's refreshing. My plant is happy, I'm happy, and I just wanted to give a shoutout to the team for making everything smooth and easy.