I messed up big time and sent four plants to the wrong address. Total facepalm moment. I was sure I'd lost them for good, but then the amazing crew at easyplant came to the rescue. Andrea, Diana, and Ryan were absolute lifesavers. They managed to reroute my plants, no extra charge, even though they were already on the move. Honestly, who does that these days? They could've just shrugged and said "too bad," but they really went above and beyond. It's rare to find a company that genuinely cares and takes responsibility like that. If you're looking for a team that truly gets it, easyplant is where it's at.