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  • Kami Flores reviewed
    Easyplant.com

    I tried out this plant company, and it was quite a ride. Ordered a couple of plants, right? But then bam, winter storm hits just as they were on their way. When they arrived, they looked like they’d been through a battle—totally lifeless. Reached out to customer service, and they were super chill. After sharing a few photos, they promised to send replacements. Didn't take long before I received two fresh plants. Now, they're thriving and add such a nice vibe to my space. It's nice when a company actually stands by their word and makes things right. Definitely a fan now!

  • luke weiner reviewed
    Easyplant.com

    I had this plant issue, and let me tell you, Taylor and Diana were amazing. I got this new plant, and it wasn't looking too great. I reached out, and those two were on it in no time. They were super quick and really knew their stuff. Before I knew it, they had everything sorted and were already sending me a new plant. It felt like they genuinely cared about fixing the problem and making sure I was happy. It's rare to find customer service like that these days. It's a relief knowing they got my back if anything goes wrong. Thanks to them, I'm sticking with this company for sure.

  • Jane Qin Medeiros reviewed
    Easyplant.com

    I had a little mishap with a plant pot, and honestly, I wasn't expecting much when I reached out for help. But Safae and the customer service team totally surprised me. I reached out, and they were super quick to respond. Safae was not only efficient but genuinely kind. It's not everyday you find service like that, you know? They took care of the problem without any fuss, and it just made the whole experience so pleasant. You really feel like they care about their customers, and it's refreshing. My plant is happy, I'm happy, and I just wanted to give a shoutout to the team for making everything smooth and easy.