I had this wild experience with a company recently that just blew my mind. I placed an order and an hour later realized I needed to add another item. I thought it would be a hassle, but they were super chill about it. They even adjusted my total so I didn’t have to pay for shipping. Then, things got weird with the shipping. Somehow, my order ended up with the same FedEx tracking number as another order from a different company. One got delivered, but mine didn’t. I was worried, but they sorted it out quickly, and I got my stuff in just a few days. Honestly, their service was so impressive, I can't imagine going anywhere else.