Reviews Summary

BBQ-authority.com has a 4.9 - star rating from 14 reviews, indicating a high level of customer satisfaction!

5 stars
12 Reviews
4 stars
2 Reviews
3 stars
0 Reviews
2 stars
0 Reviews
1 stars
0 Reviews
Rating (1.0)

About company

BBQ Authority is a one-stop destination designed for passionate pit masters, offering an extensive range of products to ignite their barbecue passion with the utmost convenience. Their aim is to provide the quality and expertise one would typically find in a physical store but with the ease of online shopping. Customers can expect a seamless and effortless shopping experience, making it effortless to find everything they need for their barbecue endeavors. BBQ Authority caters to individuals who are serious about their craft and are dedicated to enhancing the grilling and barbecue experience. With a commitment to quality, variety, and convenience, they are the go-to choice for grill enthusiasts.

Key Details:

  • Location: The company is headquartered in Woodridge, Illinois, United States.
  • Founders: BBQ-authority.com was founded by Adam McMahon.
  • Foundation Date: The company was established in the year 2015.

Customer reviews

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(5.0)
Ordering was simple.
by Dan

Ordering was simple. Service was quick. GREAT communication, and top-notch delivery via Forward Air. Plus, and this is big for me... So incredibly happy to buy from a veteran-owned business and in a small way support the men and women who protect our great nation.

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(5.0)
Orderin process was easy.
by Matt

Orderin process was easy. Grill shipped fast. Assembly seems like it'll take some time. Got it yesterday. Took 9 days to deliver. Haven't opened it yet. Waiting for sunny day to set it up on patio.

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(4.0)
I ordered my grill on line
by Louis

I ordered my grill on line on a Monday and recieved it on Friday. Unpaking was easy, aswell in puting it together. Thank you for your quick response.

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(5.0)
Got best deal on the internet for a grill.
by Anonymous

Got best deal on the internet for a grill. Ordered item, came in one week from Chicago. Received it in excellent condition. Got 3 hot sauces with order. Appreciate the customer service. Buy from these guys, you won't regret it!

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(5.0)
Had the model
by John I

Had the model I wanted in stock at a great price, included free shipping. Shipment arrived in perfect shape - banded and strapped to a palette. Have not opened the package yet but from the outside it appears to be in great shape.

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(5.0)
IFG and Dalton were quite good
by Rita

IFG and Dalton were quite good. They talked well, offered a fair rate, got the money to me fast, and approved me swiftly. The person I bought from directly even spoke highly of them. I'd go back to them for another loan anytime.

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(5.0)
I ordered the Gozney Arc XL
by David

I ordered the Gozney Arc XL in advance. They sent it out within a day after it came out. It took a few days to get to Maryland. One part of my order is still on the way since it wasn't ready when everything else shipped. BBQ Authority kept me informed about this. The oven is fantastic, and their customer service was helpful. I'm really happy with it!

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(5.0)
Had a query and needed to tweak
by Molly Hanley

Had a query and needed to tweak my order, and the support was fantastic. Received my exact order at a remarkably lower price compared to other sites. Lightning-fast and free shipping sealed the deal!

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(5.0)
I recently placed a last-minute
by Cindy

I recently placed a last-minute Christmas order with this company, shipping from IL to KS. Despite my concerns, they exceeded my expectations. I included a note, expressing my willingness to pay for expedited shipping if necessary. Surprisingly, they called to assure me the items would arrive before Christmas without pushing for extra fees. Their proactive customer service, going beyond my note, left a lasting impression. I highly endorse this company and will undoubtedly return for future needs. Exceptional service!

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(5.0)
Amazing deals, swift delivery!
by Dominick Tursi

Amazing deals, swift delivery! Despite a slight delay from the freight company (beyond the company's control), my grill arrived in Florida within a week. The exceptional prices and speedy service make this company a top choice for hassle-free shopping. Highly recommended!

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(5.0)
Absolutely hooked on BBQ Authority!
by Bogart

Absolutely hooked on BBQ Authority! This is my third time ordering, and their sauce is pure bliss. The ordering process is a breeze, and what sets them apart is the impeccable delivery service—they don't just throw your package in a truck; it's hand-carried right to your doorstep! Exceptional experience every time!

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(4.0)
I'm a satisfied BBQ Authority
by Mike Bristol

I'm a satisfied BBQ Authority customer with a 4-star rating. While I initially faced a delay and received only 2 out of 3 ordered products, their prompt customer service impressed me. I called to cancel the missing item, and they swiftly addressed my concern, earning my appreciation for their efficiency and responsiveness.

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(5.0)
I was pleasantly surprised by the swift shipment of my items
by Thomas Kirkham

I was pleasantly surprised by the swift shipment of my items, and they lived up to my expectations. However, what made the experience truly exceptional was the handwritten note from Marylyn, expressing genuine gratitude for my business. In a world where personal touches are often lacking, this thoughtful gesture stood out and left a lasting impression. It's a testament to their commitment to customer satisfaction.

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(5.0)
This company is outstanding, and its customer service is top-notch
by Keegan Carrick

This company is outstanding, and its customer service is top-notch. No frustrating phone trees; you actually speak to helpful and friendly real people. If you're choosing a company to support, go with this one and make that call. I received my grill and accessories at my doorstep in under a week. Impressive service!

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