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As a mechanic with 25 years of experience, I used to trust NAPA for reliable parts, but that's not the case anymore. Their parts now come from manufacturers that have been bought by private equity or venture capital groups. The last few times I visited, the parts were defective, not working properly, or needed adjustments to fit. The worst part is that NAPA charges high prices for these items, making it even worse than Autozone. For instance, I bought a radiator for a GM vehicle recently. NAPA gets its radiators from Spectra Premium, which was bought by Turnspire in 2021. The radiator I received was lightweight, twisted, and the fittings for the trans and oil coolers needed adapters that were loose and bent the plastic molded parts while tightening. On Rockauto, the Spectra Premium radiator costs $98, but NAPA sold it for $305. At least with Autozone, you know what you're getting; at NAPA, you end up paying more for poor quality. I feel for the staff, as they seem knowledgeable, but they can only sell what they're given.

I ordered two Tesla ring finger key cards, one for me and one for my wife. We are happy with the designs we picked. They work really well as a backup access to our Model Y. It gives us a lot of peace of mind. Delivery was fast. The company is reliable, and the website was easy to use for a good shopping experience.

They really made our one-way trip smooth and affordable. Everything was well planned. They took care of every detail. Very friendly and helpful staff. I would recommend them without hesitation.

Very good customer service! I had a question from the Netherlands, and even though they knew I wasn’t making a purchase, they were very helpful. I got an answer that same night. Thanks AJ! Many businesses could learn a lot from you guys.

Same as everybody else - total scam site. I gave them my CC details and "booked" a flight but the booking code they gave me wasn't legitimate and the airline said they had no record of a ticket in my name. When I got a confirmation email from them it didn't actually confirm booking a flight, it just confirmed my "interest in booking" a flight and said that I'd get another email later to confirm the booking. It also said that the price was an estimate and that I'd be charged in USD even though I was booking a flight from Canada on a Canadian carrier. Luckily I called my Credit Card company right away and they were able to block any charges.

I had a very disappointing experience with Carmel limo. I booked a luxury car from JFK to Manhattan, but instead, I got a basic Toyota. For the return trip, I tried to confirm the car's details but was told they would contact me 5 minutes before pick-up. I never heard from them. When the time came for pick-up, they called to say there was no car available and couldn't give a time for when one might arrive. After this experience, I won't be using them again.

The team I worked with handled everything well, making the whole process easier and giving me a fair price for my car. The customer service was friendly and efficient. It turned out to be a good experience, even though I was a bit unsure at first.