Avoid. I ordered 2 kettlebells with a delivery date within 4 working days. They didnt arrive and after contacting the company I was told that they where on order with a dispatch date in a months time. Despite telling me otherwise I received no correspondence from them telling me about the this delay and if I hadnt contacted them I would still be none the wiser. I have now sent three emails clearly requesting cancellation of my order and a full refund. In response I have received emails which appear to be stalling my request, offering me a credit note, future discount etc.. if I continue with my order. I have never experienced anything like this previously and there seems something very wrong with the way this company does business. I will definitely not be going anywhere near them again in the future and I only wish I had seen their reviews before I ordered from them. If I do not receive a full refund I will be contacting trading standards over the matter and pursuing my money through small claims court. Please see a copy of their email below (in response to my third request to be refunded) :-
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Thank you for getting back to me. I completely understand, and I can certainly help you get this resolved.
Before I proceed with the full cancellation, I wanted to check if either of these alternatives might work for you instead:
A 15% partial refund: If you wish to continue with your order, we can issue a 15% partial refund back to your original payment method.
A full store credit conversion: If there is another item you might want from our shop instead, we can convert your full order amount into store credit so you can easily choose an alternative
Full swap of ordered items to anything you like that we can send over instead.
If you would still prefer to go ahead with the complete cancellation and a full refund, just let me know and I will get that processed for you straight away!
Warm wishes,
Bernice
GYMSETS Team
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Update 06/07/2026
See below a further email from this scam company, after I again clearly requested cancellation and refund (fourth time). Note there is no mention of cancelling and refunding my order.
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Hi,
Thank you for your message.
We understand your concern regarding the updated dispatch timeframe. Please note that orders placed for pre-order items are subject to our pre-order terms and conditions.
Please let us know if you have any further questions, and we’ll be happy to assist.
Kind regards,
Anthony
Gymsets LTD.
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Do not order from this scam company, check their appalling reviews and do not send them money.
