Stay well clear of these guys. Calling them incompetant would be a competant. It starts with the high pressure selling tactics, then the fact they got the booking wrong several times inclusing passengers on the booking. They call you from an echoing call centre with a crackly line and inopportune times of the day and then try to get you to agree to things without the details in front of you. They are impossible to communicate with over the phone or over email. They gave turned a trip of a lifetime into a living nightmare. It was booked in November and its still not correct. I fly in three weeks. I have supplied correct names several times.