The location of the place is convenient, and I feel safe living here. Customer service is responsive and easy to work with, though I have found that sometimes I need to follow up for a quicker response.
Most problems seem to happen between tenants, and JuneHomes doesn’t seem to be too strict when it comes to sorting out conflicts or taking actions—whether that’s a good or bad thing. (The issues are usually small and involve sharing the house.) It would be helpful to have some kind of housemate agreement or clear guidelines in place. (I’ve personally cleaned up a lot, made a chore chart, and set up a group chat for housemates.) Also, there are a lot of additional fees, the online portal sometimes doesn’t work well on Android phones, there’s a bit of confusion about tenants' rights, and the leases seem to differ between tenants, which can be confusing.
On the positive side, the price is fair and the home is well-kept. Plus, I don’t have to worry about covering other tenants’ share of the rent if they’re not around or default. This is especially important since I have a long-term lease.
In addition, I try to be friendly, responsible, and communicative with the cleaners, maintenance team, neighbors, other tenants, and the JuneHomes staff, which makes my experience even better.