Honestly, I'm super frustrated with this company. I ordered something and out of nowhere, they slapped me with a $110 charge for a year membership I never even wanted. Tried to get it sorted but after talking to two different people for 45 minutes, they just kept repeating how much they value me as a customer. Really? If they valued me, they would fix their mistake instead of just repeating the same line. Asked to speak to a supervisor but both reps refused to connect me. It's clear they don't actually care about their customers. Total waste of time and money.