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Latest reviews in category

  • Carla Hawkins reviewed
    HomeChef.com

    So, I was checking out Home Chef, hoping to find some good meals that fit my gluten-free, dairy-free, and Keto needs. I had to give my credit card info just to see their options, which was a bit off-putting. When I looked, there really weren't enough choices for my diet, so I decided not to order. But, surprise! A box of meals showed up at my door anyway. I called them up and said I hadn't ordered anything, so I wanted my money back. Initially, they offered just a 50% refund, which I found unacceptable. After a bit of back-and-forth, the customer service rep was nice enough to give me a full refund. Still, I warned them that their practices felt shady and they lost me as a potential customer.

  • Maribel Barrios reviewed
    Instacart.com

    Let me tell you about my nightmare with this company. They're all about squeezing every penny out of you and forgetting what customer service even means. They charged me way more than they should have for a purchase, and despite my attempts to get my money back, they were completely dismissive. I tried talking to two different employees, hoping someone would help, but they just didn’t care. They had no interest in fixing the issue even though the sale was clearly there. It's like they don’t even know what customer service is! Honestly, beware of them—they’ll take your money without blinking. I wouldn’t suggest anyone use their services. Look them up first or you might just regret it.

  • F. Carson reviewed
    Instacart.com

    I tried ordering groceries from Wegmans via Instacart, and it was a disaster. I spent $200 on stuff I never got. At first, I thought maybe there was a mix-up with the delivery, so I called them. Their advice? "Check around the neighborhood." I did, but nothing. Called them again, and they promised delivery in 24 hours. Well, it's been way over that, 36 hours to be exact, and there's still no groceries or refund. I even asked to talk to a supervisor but got zero response. It's just frustrating dealing with such poor customer service. Honestly, I'd steer clear of Instacart if you don't want your money wasted and patience tested.