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  • Reiser Koepke reviewed
    Budget.com

    I got stuck waiting forever at the RSW pickup counter, even though I booked my car months ahead. Two hours in line and still no car. And the customer service? Useless. We spent an hour on the phone with them, and not one person had any helpful solutions. This is the last time I’ll be using Budget. Every year we rent at RSW, but this experience ruined it for us. Standing in line for another hour is not how I imagined starting my vacation. It’s frustrating and disappointing, especially when you just want to get your trip started. Definitely rethinking my rental choices for next time.

  • Giorgia Maggio reviewed
    Budget.com

    You won't believe what happened when I tried to rent a car from Budget Car Rental. I showed up, reservation in hand, only to be told they couldn’t give me a car because their systems were down. It wasn’t about them not having cars; it was their own tech issues. I had to scrap my whole trip, which was beyond frustrating. Then, they tried to brush it off, saying it was an availability problem, which it wasn’t. And get this—their idea of making it right was offering one free rental day, but only if I booked with them again. Like, seriously? I needed the car then, not at some random time later. Just felt like they didn’t care at all. Definitely not renting from them again.

  • Mike Daly reviewed
    Flexcar.com

    I was skeptical about subscriptions, but swapping into a clean compact for a month felt liberating. App sign-up was quick, insurance details plain English, and picking up the car was smoother than any rental I’ve done. I’m weirdly excited to extend.