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  • Warren M reviewed
    Budget.com

    I arrived to pick up my reserved car, expecting it to be ready since they had all my info in advance. But nope, after 20 minutes inside doing paperwork, I was left waiting outside in freezing weather for over an hour! And it wasn't just me, my family, including my 92-year-old Father-In-Law, also had to endure this mess. The whole rental process was a disaster. I've never seen such a poorly run operation. I complained to the staff and corporate, but all I got was a half-hearted apology. Trust me, go with Enterprise or Hertz instead. Avoid Avis/Budget if you don’t want to ruin your trip.

  • Queenie Ho reviewed
    Budget.com

    I recently had a dreadful experience with a car rental company in Orlando. The folks at the counter are relentless about upselling extra services. Even though I refused all the add-ons, they sneakily tacked them onto my contract anyway. I get that taxes are part of the deal, but being charged for stuff I never asked for is just wrong. And get this, they didn’t even give me a receipt when I paid. I only found out about the extra charges when I saw my credit card statement. Had to call customer service to get a receipt—what a pain! We ended up paying over double what we agreed on. No wonder this company has such terrible reviews. If you're thinking about renting from them, do yourself a favor and look elsewhere. Better options out there.

  • Laura Jones reviewed
    Budget.com

    I've used BUDGET car rental twice now, both times at Pathos Airport in Cyprus, and it was great! The whole process was smooth and easy. The car was in perfect shape, and the price was amazing. The best part was the super low refundable deposit, which came back really fast. Plus, I could use my debit card for the deposit, which was so convenient. Booking, picking up the car, and dropping it off were all hassle-free, giving me peace of mind for my holiday. Honestly, if I hadn't gone with BUDGET, my trip wouldn’t have been as good. If you need a reliable and affordable car rental, definitely check them out!