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  • CW reviewed
    Budget.com

    Booked a car through United Airlines, thinking I got a great deal—CHF 322 for 8 days with Budget. But when I landed in Zurich, surprise! They slapped on an extra CHF 307 for insurance. The counter staff said this was common with third-party bookings, so clearly, Budget knows the drill but keeps quiet. And the car? Not exactly pristine—dog hair in the trunk and some weird stains on the seats. When I reached out to Budget, they just gave a standard apology and blamed the third-party site. If you're heading to Switzerland, maybe skip the middleman and book directly. Budget, please, sort this out. Transparency and cleanliness matter!

  • customer reviewed
    Budget.com

    Rented a car from Budget in Richmond, VA, hoping for a smooth weekend, but it turned into a nightmare. The car had issues starting, and twice the power steering failed while driving. It was terrifying, and we didn't feel safe at all. We had to rely on DoorDash and Ubers, spending more than planned, just to get through the weekend. Eventually, we swapped the car to make it back to Richmond. When we reached out to customer service, they offered only a 50% discount, which felt like a joke after the dangerous experience we had. It's clear Budget doesn't prioritize their customers' safety or well-being. Definitely not recommending them to anyone.

  • andrew stone reviewed
    Budget.com

    I picked up a car from Budget at Inverness Airport, thinking it’d be smooth sailing. Nope! First, they slapped me with a hefty £300 deposit. Then, the sat nav was a nightmare. I couldn't get it to work, so I reached out to VW, and they said this model shouldn't even be rented out. Can you believe they charged a ridiculous £14 a day for a sat nav in a 2025 car? When it came to the deposit, they said I'd have to wait a whole month to get it back. It's like they were just holding onto my money to earn interest. Seriously, steer clear of Budget. It's not worth the hassle!