Man, I totally get why the reviews for this company are so bad. I rented a car, paid upfront, and agreed to a $250 deposit. They said the insurance fee for the second driver would come out of that deposit. But guess what? That was a complete lie. They're holding onto $500.40 with zero explanation. I feel so ripped off. This company is totally shady, and I regret renting from them. It's like they're trying to scam people out of their money. Be super careful if you decide to rent from these crooks!