So, we headed to Orlando with the whole family and rented a minivan. Big mistake. The next morning, it vanished! Towed away because of expired plates. Our car seats were in there, so we had no choice but to skip our first Disney day. Nightmare, right? We had to drive 40 minutes back to the airport to sort things out because phone calls were useless. The airport manager was a gem, sorting out a new van and car seats, but our seats were MIA for days. Got promised some refunds, but the emails never came, and surprise, surprise, a hefty charge popped up later. Had to chase them down again to get that fixed. Honestly, if it wasn't for that manager, we'd have been stuck. Never using that company again!