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  • Anonymous reviewed
    Flexcar.com

    We worked with Shawnie at the Gwinnett Lawrenceville office in Georgia. She has been nothing but great since the first time we picked up the car, and whenever we had any issues, she was always helpful.

  • Dan reviewed
    Budget.com

    So, our flight was delayed by two hours, which meant we missed our car pick-up at Innsbruck airport. Only Budget was closed when we got there around 4:30 pm. Had to grab a taxi to the hotel and went back the next day to get the rental. But because we didn't get the car the day before, Budget charged us more than double the original price. They wouldn't even consider adjusting it. I feel like they totally took advantage of our situation, especially since the delay wasn't our fault. Their extra charges were just plain unfair. Honestly, it felt like a scam. Wouldn't recommend Budget to anyone after this experience.

  • Alex Yang reviewed
    Budget.com

    Yikes, what a nightmare! Rented a car with Budget in Memmingen but ended up in Munich due to flight delays. Figured switching the pickup spot would be easy, right? Wrong. Went to the Budget desk in Munich, and it was chaos. First, they said I had to go to Memmingen to get my car. Then, they offered me a car for €150 a day just to drive to Memmingen. I decided to go with that, but suddenly they said I could take a car from Munich. Just when I was about to sign, the price jumped from €260 to €1200! They canceled everything, and the €150/day car option vanished. Ended up taking an Uber to Memmingen with my kids, only to find out my booking was canceled. The guy at Memmingen was nice but shocked at the mess. Avoid Budget if you value your sanity.