I had a really frustrating experience with this rental company. I initially booked a car for 2 am after my flight, but realized I’d arrive two hours earlier. Tried calling them before they closed—phone just rang endlessly. Eventually, got a text saying they were busy and to text them, so I did. Waited an hour, tried calling again, but they were closed by then. Someone finally texted me back 20 minutes later. When I asked to adjust the booking, they told me no one from the verification team would be available until 9 am. I was stuck with a reservation I couldn’t use and wasted time I could’ve spent finding a more reliable company. Their customer service was terrible. Definitely not recommending them.