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  • Chukwuma Nwokoye reviewed
    Budget.com

    Okay, picture this: I’m at Eugene Airport, and everything’s a bit chaotic. My flight got delayed by two hours thanks to some TSA mess-up, and I hadn’t even put my flight info in when booking a car. I was almost sure I'd be stuck there with no ride. But then, this older gentleman, Mr. Peter, steps up. They were out of sedans and SUVs, but he worked some magic and got me a big van at a seriously good price. And it’s like midnight! The staff were just so nice, and even the manager kept his promise about a refund when I returned. It’s rare to find service like that these days.

  • Tom Schubert reviewed
    Budget.com

    I returned my rental car on March 20th, 2026, and I'm still waiting for my $250 deposit to be refunded. It's been over two weeks now, and I'm getting a little frustrated. When I reached out to customer service, they simply told me to contact my bank. I expected a bit more help from them since it's their responsibility to process the refund. It's not like I can speed things up on my end. I just want to get my money back without having to jump through hoops. It feels like I'm stuck in a loop, and it's not the experience I was hoping for.

  • O. Kroll reviewed
    GreenMotion.com

    At collection, I pointed out a tiny bumper mark. The rep added it to the sheet without fuss, took a photo, and I felt instantly at ease.