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  • Vancoodo reviewed
    Budget.com

    So, we headed to Orlando with the whole family and rented a minivan. Big mistake. The next morning, it vanished! Towed away because of expired plates. Our car seats were in there, so we had no choice but to skip our first Disney day. Nightmare, right? We had to drive 40 minutes back to the airport to sort things out because phone calls were useless. The airport manager was a gem, sorting out a new van and car seats, but our seats were MIA for days. Got promised some refunds, but the emails never came, and surprise, surprise, a hefty charge popped up later. Had to chase them down again to get that fixed. Honestly, if it wasn't for that manager, we'd have been stuck. Never using that company again!

  • Konrad Kwiatkowski reviewed
    Budget.com

    Man, let me tell you about my latest car rental experience. I went to rent a simple Fiat 500 for a long weekend, right? Expected something reasonable. But when I saw the bill, my jaw dropped—692 euros for just three days! And get this, they slapped on some extra insurance I never asked for. I thought, alright, at least I'll get my 200 euro deposit back. Nope, didn’t happen. Tried contacting them, but they just dodged my calls and emails. It's like dealing with ghosts. Honestly, feels like something the authorities should look into. Renting a car shouldn’t feel like getting ripped off.

  • Michael Shelswell reviewed
    Budget.com

    I recently had an infuriating experience with Budget car rentals. I initially booked a car for four days at £98 but ended up being charged over £400! At pick-up, I mentioned needing the car for an additional 7 hours. The staff assured me it would be an extra day's rental for just 30 or 40 euros. They also advised returning the car with an empty tank, claiming their fuel prices were cheaper than the forecourt. I returned the car 6.5 hours late with 3/4 tank left, and was shocked to find charges for a full tank of fuel and an additional £125 plus taxes for those extra hours. I felt completely misled and overcharged. If I'd known, I would've adjusted my schedule. I hate being deceived!