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  • Sierra reviewed
    Budget.com

    We booked a gas car for a quick Oregon getaway, but when we showed up at night, they said no gas cars were available. We had to take an EV or wait hours, and nobody even called us to warn us. Accepting the EV, we later found out about surprise charges for a second driver. The EV was a nightmare—charging stations were either non-existent or full. We wasted hours trying to charge, and it wrecked our plans. We missed the Seaside Aquarium and almost missed a concert in Portland, even spending extra on Ubers. Budget’s customer service was no help, dismissing our concerns and offering no compensation. The whole experience was frustrating, with poor communication and unexpected costs. If you rent from Budget, don't count on them honoring your reservation or helping when things go south.

  • Jonas Erik Kvarnström reviewed
    Budget.com

    You won't believe what happened with Budget Car Rental. I booked a car online through a site like booking.com thinking I got a sweet deal. But when I got there, they hit me with extra insurance fees, saying what I paid wasn't enough. It felt like they were just trying to squeeze more money out of me. It's super frustrating, especially when you're trying to stick to a budget. Honestly, I felt a bit cheated and it's made me cautious about renting from them again. If you're considering Budget, just be careful and maybe look elsewhere unless you want unexpected surprises. It left a bad taste, and I’m gonna think twice next time.

  • Chloe S reviewed
    Budget.com

    I was pretty excited to snag a good deal on a rental car for my trip to Ireland, but it turned out to be pricier than I thought. The initial price looked great, but after booking, they sent an email with terms and conditions that mentioned extra fees. There was an admin fee and a daily charge for an extra driver, which wasn’t clear upfront. The person at the desk said it'd be around €40/50 for the week, but it ended up being €80. I would recommend double-checking all the costs before you finalize anything. I've rented cars from other companies where the price was exactly what I expected. No surprises.