Just got back from a trip, and renting a car turned into a bit of a mess. I had reserved a Toyota Camry well in advance, but when I showed up, they didn’t have it ready. I was told it was reserved for “priority” customers, which was super frustrating. After a long wait in a hot, crowded line, they finally found a Camry for me, but it was dirty and stained. The whole pickup process was disorganized, and there was nobody around to help in the garage. A helpful guy eventually assisted me, though I wasn’t even sure if he worked there. The experience was chaotic, and customer service was lacking. If you have other options, I'd consider them to avoid the hassle.