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  • Haley Stroud reviewed
    Budget.com

    So, renting from Budget was quite the experience I didn’t expect. I picked up a car from Miami airport on April 20th, aiming to drop it off at Charlotte by noon. Well, life happens, and I got there at 1:18 PM. The person at the counter assured me no worries about the extra hour, but surprise, surprise, I got charged for another day! Even a phone rep said it’d be fine, but nope, they billed me for two days. Trying to sort this out with customer service? It’s like talking to a wall. Feels like Budget’s more into squeezing cash than keeping folks happy. I’m sticking with Enterprise and Hertz from now on – they might cost more, but at least they’re upfront and honest.

  • Jeffrey reviewed
    Flexcar.com

    The process to get started is really simple and clear! Renewal every month is easy too! The cars are safe and well-maintained! Great variety of vehicles to choose from! Thanks to Flexcar, I can make it to work every day and save money on gas too, which is awesome!

  • Anthony Liberto reviewed
    Budget.com

    I can't even begin to explain how frustrating my experience was with Budget. Imagine being stuck on a bridge with your kids in a car that decided to give up just minutes after leaving the lot. It was a real nightmare. Calling their customer service felt like talking to a wall; they were zero help. Waiting hours for a tow truck wasted a whole day of my trip. And the kicker? They promised I wouldn’t have to pay for gas when swapping cars, but guess what, they charged me anyway. Trying to sort it out was another headache. There are other rental companies out there; trust me, you'd be better off with them. Walking might even be a better choice than dealing with this mess.