When I got my package, it looked like it'd been through a rough journey, but the stuff inside was okay. Then, I realized I needed to send it back. Tried checking the return process, and to my surprise, the shipping cost was $96 with UPS due to the package size. Seriously, that was way too much. No pre-paid return label made it even worse. Now, I'm stuck with a package I don’t really need. It's frustrating when return policies aren't clear or convenient. Companies really need to think about the customer’s side of things when it comes to returns. It's not just about buying, but also about making sure returns are hassle-free.