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Latest reviews in category
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Chris Martin reviewed
Boatspecialists.comI got my second boat from Boat Specialists, and I gotta say, working with Kyle was a breeze. He was super clear and detailed about everything, which made the cross-country shipping feel like a piece of cake. Once my boat arrived, Kyle took the time to show me all the ins and outs, from the trailer to the boat itself. He really knew his stuff and went into as much detail as I wanted. Even a week after delivery, he checked in to see how things were going, making sure everything was running smoothly. Despite being miles apart, I'd totally go back to them for any future boat needs. If you're on the lookout for a boat, give them a shout. Kyle's the man!
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Laughlin Waters reviewed
Boatspecialists.comSo, here’s what happened. I accidentally put in the wrong address for my order. Realizing it, I quickly reached out to their support team—both by email and phone. The person I spoke with promised me it would be sorted out and not sent to the wrong place. I even offered to cancel and reorder if needed, just to make sure. But despite all that, it still ended up at the wrong address. It was frustrating, considering I took steps to fix my mistake immediately. I get that I messed up initially, but they assured me it was handled, and it clearly wasn’t. It feels like a serious breakdown in their system or communication.
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Richard Scacheri reviewed
Boatspecialists.comGreat help from customer service! Jennifer stayed in touch and did more than needed to make sure my motor was shiped! Nice work Jennifer!!