I ordered a watch, excited to get it, but it took forever to arrive. I had to reach out to them just to find out when it would ship. When it finally showed up, there was this weird fake link with it. I contacted them about it, and they promised to sort it out, but nothing happened. Now, I'm stuck having to get a third-party to verify the authenticity because there are wrong parts in the watch band. It's really frustrating. The customer service was pretty disappointing, and I felt like they weren't really interested in fixing the issues. It’s been a hassle, and now I have to deal with getting it authenticated.