Shopping on the Columbia Sportswear website can feel like a slap in the face to your wallet. Every time I check, their online prices are way higher than what I find in local stores carrying similar Columbia items. It really puts me off, and I just can’t see myself paying that much more.
Luckily, there's a Columbia outlet not far from me, so that’s where I pick up all my stuff. The discounts there are pretty good, and it’s the only place I go for Columbia gear. Without that outlet, I might be leaning toward other brands.
Because of the price differences, I’ve never bought anything from Columbia’s website. So I can't speak to their customer service or the online shopping experience. My review is based just on how much more expensive their website prices are compared to local stores.