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Latest reviews in category

  • Lana MOREL reviewed
    Courir.com

    Un grand merci à Élisa pour sa gentillesse, sa patience et sa douceur. Elle est vraiment super et elle a même ciré mes chaussures ☺️ (mes pieds ont adorés). Je vous la conseille sans hésiter et je veux la remercier encore une fois :) Par contre, Lucas n’est pas très sympa comme manager… mais il a de l’humour ! Lana la cliente fidèle

  • Patricia Boyd reviewed
    Merrell

    I recently had a frustrating experience trying to return an item. The instructions mentioned attaching three copies of the invoice to the box, but all I got was an order confirmation, no invoice in sight. Decided to jump on their live chat for help, but they told me I just needed a packing slip. Here's the kicker: their live chat only works on the phone, not on their website, and it wasn't even available during the hours they claimed it would be. Honestly, it was a mess. They need to sort out their returns process and communication because it's just not working right now.

  • Peter Prosin reviewed
    Merrell

    Ordered without a hitch, but that's where the smooth sailing ended. They promised a quick delivery, just a few days, but it dragged on for over a week. No heads up or anything. Trying to get a hold of customer service? Felt like solving a puzzle with missing pieces. When the package finally arrived, the product was just okay, nothing to write home about. Expected better, honestly. This whole experience kinda leaves a sour taste, makes me think twice about ordering from them again. It's a shame because I was really looking forward to it. Maybe they'll get their act together soon, but till then, I'm not so sure about another purchase.