I ordered three glass kitchen light fixtures, and they all looked good. One of them had a tiny crack, likely from the production process, as the packaging seemed fine. I considered keeping it, but since they were a bit expensive ($250 each), I reached out to customer service for a possible replacement. They told me to hold onto it for now and sent out a new one, which arrived in just a few days! Great support, especially with the holiday rush.
The fees have gone up, and there’s no warning about auto-renewals. They also don't offer refunds. The platform is still outdated and feels like something from 2003. I won't be using this service again.
Charlissa did a good job! She contacted me ahead of our appointment to introduce herself and check if I wanted to use my own cleaning supplies or hers. After looking through the house, she started cleaning everything carefully. Not only was Charlissa detailed in her work, but she also showed professionalism, kindness, and a friendly attitude.
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