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  • Isabel Holland reviewed
    Chubb Fire & Security

    We upgraded access control and CCTV. The onsite crew was excellent, but our panel login ownership was unclear afterward. It took a few calls to get the admin password transferred properly to us. Monitoring setup worked, and the hardware is solid. Scheduling the install stretched during a busy period, which happens. If you go this route, agree on who holds credentials and where they’re stored. That small admin snag cost us time we didn’t plan for.

  • Phoebe Henderson reviewed
    Replacement Keys Ltd

    Key cutting was accurate and the price fair, so no complaints there. I did hit a bump when one locker didn’t turn cleanly, and getting a response took longer than I hoped. They offered a recut, which solved it, but the email back and forth dragged. I’d still use them again, just wish support moved a bit faster in that moment.

  • Long Knox reviewed
    Go Assist

    Booked a boiler repair online, paid the booking fee, and got a weekday window. The engineer called ahead and diagnosed a faulty valve. Parts took a couple days, which they explained on the phone. Communication was steady, and the re-visit was set without drama. The final repair held and the 90 day guarantee on the same fault gave me some peace of mind. Fees are spelled out but read them, especially on returns or missed appointments. Service felt coordinated and practical.