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  • Kathy Ferguson reviewed
    CozyEarth.com

    Cozy Earth was one of my worst online shopping experiences in a long time. I bought four pajama sets for Christmas (XS, S, M, L) and every single one was absurdly small. Not “runs a little small” — wildly mis-sized across four different people. We all traded up a size, so I only needed ONE simple exchange (XS for XL). Customer service flat-out refused because it was “past 30 days.” Meanwhile, Cozy Earth promotes a 100-day return policy — but the second I tried to exchange pajamas, they suddenly claimed that only applies to sheets. That’s not “premium service,” that’s a bait-and-switch feel on returns and a company that hides behind fine print instead of taking care of customers. Between the unreliable sizing and the stonewalling customer service, I wouldn’t recommend Cozy Earth to anyone — especially not for gifts. If you buy their pajamas, assume you’re stuck with them.

  • Gordy reviewed
    ArrowLift.com

    I walked into the store and right away, the salesman struck me as someone who really got it. Not just the specs and features, but he truly believed in what he was selling. That's rare, right? What really caught our attention was the stairlift's rail system. It sat perfectly on the steps, like it was made just for our home. Every day, we use it without a hitch. It's smooth, reliable, and has become a part of our daily life. I never thought I'd say this about a stairlift, but it feels like a part of the family now. No issues so far, and that’s something to cheer about.

  • Henry Hill reviewed
    ArrowLift.com

    You wouldn't believe the saga we went through getting our new system installed. First guy they sent? Total disaster. He spent two days fumbling around and still got it all wrong. Then another guy showed up, got things running but mentioned the rails were too short. Seriously? So, yet another installer had to come out. This third guy was awesome, really knew his stuff. He brought longer rails and fixed everything up in just four hours. In the end, it took four workdays and eight days total to finally have it right. Quite the rollercoaster, but at least it's working perfectly now.