I recently had a lift installed and, honestly, the whole process was pretty smooth. The installer really knew his stuff, walked me through everything, and made sure I understood how to use the lift properly. We hit a small snag with some missing fasteners, but luckily, he mentioned it in time for me to drive him to the local hardware store before it closed. That part went off without a hitch. The only hiccup? I'm struggling a bit with getting the cover to fit snugly over the seat. It's a bit frustrating, but I'm hoping I can figure it out soon. Overall, I'm pretty satisfied with the service, even with the minor cover issue.