I recently got some Full Color Digital Foam Collapsible Coolies and was pretty disappointed. Thought I was getting a full-color product, but turns out, only the outside is black while the inside is white. This detail wasn't mentioned anywhere in the description or shown in the pictures, which feels a bit misleading. When I brought it up with customer service, they just gave me a 15% discount, which didn't feel enough. Asked for a remake, and they pointed me to some vague disclaimer about foam color variations. Nowhere did it say the inside and outside would be different colors. Overall, the quality felt cheap and the customer service was dismissive. Definitely not what I was expecting.