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  • Elizabeth reviewed
    World Airfares

    Booked a sharp Lagos fare via phone after the website glitched. Agent found better connections, disclosed their fee, and ticketed same day. When the airline changed times, refunds took weeks and required patience. Still, price beat others and comms were mostly prompt.

  • Happy user reviewed
    On the Beach

    During the airport strikes, chat answered within 20 minutes and pointed me to the airline options. Not instant, but it helped me decide.

  • Laura K. reviewed
    RedUmbrellaHolidays.com

    Called about multi-city fares and the agent compared options patiently, flagging baggage and change rules. Paid a modest service fee and got e-tickets within an hour. A later airline schedule change took a day to sort by email, but it was fixed without extra charges.