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  • Y.E. Tielbeke reviewed
    Holidu

    Net terug van een weekendje in dat nieuwe appartement. Wat een fijne plek! Bij aankomst was alles superduidelijk, de gastvrouw was echt een schat. Het appartement zelf? Brandschoon en alles leek zo goed als nieuw. Je merkt dat er over de inrichting is nagedacht, echt alles wat je nodig hebt is er. Wel een tip voor als je gaat: neem wat extra handdoeken mee, vooral als je niet van plan bent elke avond uit eten te gaan. De keuken is namelijk prima uitgerust als je zelf wilt koken. Al met al een topverblijf, ik zou zo weer teruggaan! Echt een aanrader als je van een zorgeloos en comfortabel verblijf houdt.

  • Vivi reviewed
    Airbnb

    I had a really tough time with Airbnb recently. While I was looking through the app, I accidentally confirmed a booking. I canceled it right away, but Airbnb still won’t give me a refund or a credit, despite the fact that I didn’t use the booking or cost the host anything. To make things worse, their customer support has been no help at all. They just keep giving me the same scripted answers and tell me to “wait 72 hours,” but nothing gets resolved. It’s frustrating that a simple mistake can be so costly. Be careful with their app—Airbnb’s cancellation policy is really strict, even when it’s an obvious mistake. I’ve had to dispute it with my bank and am reconsidering using Airbnb in the future.

  • Mel Blitzer reviewed
    Airbnb

    I've been using Airbnb for over a decade now, and generally, it's been a smooth ride with fantastic hosts and comfy stays. Recently, I had two awesome experiences in Portugal that I was super excited to rave about. But, life got busy, and by the time I sat down to write those glowing reviews, I found out I missed the 14-day review window. I was puzzled by this policy and reached out to customer support. It felt like I was talking to a brick wall. The reps seemed tied down by strict rules, unable to budge even a bit. It's frustrating because my positive feedback would benefit everyone involved. Makes me a bit uneasy thinking about how they'd handle bigger issues.