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  • Rell reviewed
    Ecigmafia.com

    I'm trying to place an order, right? But every time I do, it gets refunded. I keep getting this message about my IP not matching my shipping address. It's so frustrating because I'm literally in the same state as the address I'm using. I mean, come on, technology is supposed to make things easier, not harder! I just want to get my order without jumping through hoops. It's not like I'm doing anything out of the ordinary here. Just a regular customer trying to make a purchase. Can you please look into this and sort it out? It'd be really appreciated if I could just place an order without any hassle.

  • Matthew DeDual reviewed
    Ecigmafia.com

    I've been ordering from this place a lot, like every month. They got this awesome range of stuff and the prices are pretty good too. Everything I order shows up in like 4 days, which is super fast. Once, I messed up and ordered something extra by mistake. Just sent them a quick email, and boom, they sorted it out and refunded me in under half an hour. Seriously, who does that? This company is just spot on with everything. I'm totally sticking with them for the long haul.

  • Caleb reviewed
    Ecigmafia.com

    Ordered some stuff online, right? They had this BOGO deal going on, so I grabbed two of them. But the website wouldn’t let me add the second free item. Thought it was weird, but the total seemed fine, so I just went with it. Figured they’d know nobody would skip a freebie, right? Sent them an email just to be sure, but got crickets back. When the package showed up, there were only three items inside. Kind of bummed, trying to sort it out with them now. If they keep ghosting me, I might have to start shopping somewhere else. Customer service should be better than this, don't you think?