hipuffy.eu Reviews: 33

Decent shop, mind your locale

Ordering was simple and tracking worked, but delivery took a couple extra days to France. Labels were clear. They answered one email about strength quickly. Just double-check local rules and age limits before buying.

Tasty gummies, mellow vibe

Gummies arrived sealed and fresh. Flavor hit right, effect was light and relaxing. Felt comfortable with tracking updates and packaging quality.

Support fixed a mixup

One item shipped wrong. I emailed and got a reply within 24 hours, clear instructions, and a replacement sent. Not perfect, but professional.

Fresh-tasting and consistent

Flavors were clean, packaging intact. I felt confident using them because batch details and dates were printed clearly.

right on my doorstep

Opened the box and the aroma was exactly what I hoped for. Little smile, quick test, smooth taste. Kept the insert for later.

reliable and well presented

Browsing flavors was easy, checkout simple, and shipping landed within the window. I asked about delivery thresholds and got a friendly reply. The standout was clear product info in French and straightforward return details.

the stuff they sell is fine but the support team is kinda useless...

the stuff they sell is fine but the support team is kinda useless... no one ever replies so it’s like gambling if ur order shows up or not. plus the site acts up for no clear reason. it crashes every couple months and then i gotta wait ages to buy again since the raypd payment keeps failing.

The product works great and the package arrived without any big issues

The product works great and the package arrived without any big issues, but i tried emailing them and got no reply at all… their customer support definetly could use some work.

I bought a pack of gummies and wasn’t sure

I bought a pack of gummies and wasn’t sure if it would reach Sweden, but it came in a few days and the package was discreet. The gummies are 50’s, so I split them into 4 parts and they worked really well! The taste is very nice and they are firm, I will for sure order again 😊Marty

It’s been over a month since I sent my payment

It’s been over a month since I sent my payment, but I still haven’t got anything, no refund either, and support never answers my messages. 👎

A few weeks back I ordered a 50€ package

A few weeks back I ordered a 50€ package and then received a suspicious email asking for personal details like my card and ID. I emailed customer support but never got a reply. No help at all, total SCAM!

I ordered on May 31 and got my package on June 5.

I ordered on May 31 and got my package on June 5. The product quality is really good—no problems there, and I would suggest them just for that. Still, two things stopped this from being a perfect experience: They don’t answer emails, which can be annoyng if you need help or have questions. Even though they say they use DHL, my order didn’t arrive with DHL like I thought. In general, I’m pleased with my order and would buy again, but I hope they get better at communication and are clear about shipping methods.

Fast and private shipping, great strong product

Fast and private shipping, great strong product, and super simple payment options. Really pleased with my buy!! ✨️🌸

If you're in the UK, don't waste your time with this company.

If you're in the UK, don't waste your time with this company. The customer service is poor, and you won’t get your order. Had to get my money back through my card issuer.

Good range of products and great service

Good range of products and great service with quick delivery. I will surely keep using the website and suggest it to others.

I placed an order for a vape last week that cost me £75.

I placed an order for a vape last week that cost me £75. It's been a whole week and my order is still marked as "preparing shipment." I've tried reaching out to customer support, but no one has gotten back to me. Looks like a scam site, I would advise everyone to stay away!!

This website is trustworhty.

This website is trustworhty. I bought a disposable THC cart, and it came pretty quick, about a week, and the customer service was great. Definitely recommend in the EU.

Great service for order and delivery.

Great service for order and delivery. Helpful advice and service before the order, but a bit slow with email replies.

Defective product not replaced.

I ordered a THC vape pen that ended up being completely defective. It didn't work at all. I admit I took too long to contact them about it, but still, they refused to replace it.

This website is trustable.

This website is trustable. I got one disposable THC cart, and it showed up pretty quickly, about a week, and the customer service was pretty helpful. Would suggest for people in the EU.

I placed an order 3 days ago

I placed an order 3 days ago, but I haven’t heard anything from the website yet. I paid immediately after the confirmation through bank transfer. No updates on my order, and I’ve been trying to get in touch by email for four days with no response.

I paid over a month ago, but I still haven’t

I paid over a month ago, but I still haven’t gotten anything. No refund yet and no one answers me when I contact support.

Ordered a vape for £75 a week ago.

Ordered a vape for £75 a week ago. Still no update, just says “preparing shipment”. Tried reaching suport but no reply. Feels like a scam site, be carful and stay away!!

I purchased a vape last week and it came in just a few days

I purchased a vape last week and it came in just a few days, no problems at all! It was my first order, I had thought about buying earlier but back then you had to pay by bank transfer. Now, credit card payments are available and everything went fine. The product quality is also good, so no issues with that either.

I’ve had a really good experience with Puffy every time I ordered.

I’ve had a really good experience with Puffy every time I ordered. The products are just as described. They’ve been very responsive to any concerns I had since I was a bit unsure when I first ordered. I’m a regular customer now and will recommend others to try them too.

I ordered an item (HP4189) on December 16th

I ordered an item (HP4189) on December 16th, paid for it, and still it hasn’t been sent out. I wrote several emails asking about the order and for a refund, but no one has gotten back to me. Their support is completely missing, and not answering at all is really bad. This place feels like a total rip-off. It’s been more than a week with zero news or solutions. Stay away from here!

I’m happy with this store.

I’m happy with this store. The order came fast and safely, and I could track it easily. They replied to my emails in just a few hours. I would recommend this store to others. The order was sent to Slovakia.

I had a small issue with my bank transfer

I had a small issue with my bank transfer (forgot to include the order number😅) and I emailed them with the details. They got back to me quickly and sent the order right away. I will definitely order from them again!

The gummies are of good quality.

The gummies are of good quality. I ordered 2 jars of gummies, each with 10 pieces, one in peach flavor and one in apple. They are quite potent and have a strong effect. I would recommend them.

This site is trustworthy.

This site is trustworthy. I ordered a disposable THC cart, and it came fairly quick, in about a week, with great support. Would suggest it in the EU.