I don’t know if they bother to check your messages about their support team, I’ve emailed seven times and got no reply. Buying from their site was my worst choice. I’m considering reporting this to the LA California fraud office.
After sending over 50 emails, waiting a year and a half, and receiving 3 shipments, I ended up with items I never ordered and lost more than 200 dollars. I’m not mad. I’m just disapointed.
I bought a dinner jacket from here. They told me it was damaged and said I could choose a different one if it cost no more than $20 extra. I picked one that cost the same as the first jacket. But the jacket never arrived. I lost $179. After reading other reviews, this place should be closed by the bbb.