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  • Pissed Off reviewed
    Expedia.com

    We reserved a Sixt rental car using the Expedia website. The email confirmation clearly mentioned that the booking could be fully refunded if cancelled at least 48 hours before pick-up. But when we contacted Expedia to cancel, they said they can’t or won’t give a refund. Below is a copy of the Expedia cancelation policy. Cancellation and no-show 100% refund if you cancel up to 48 hours before pick-up. Cancellations made after that till the time of pick-up are subject to a fee of EUR 50.00 (approximately AU$85.78) or amount paid online, whichever is lesser. There will be no refund in case of cancellations made after that or no-shows. Get 100% refund on insurance if it is cancelled before pick-up time. This will be cancelled automaticaly with your car cancellation.

  • Anonymous reviewed
    Rail.ninja

    I was buying a train ticket from Lisbon to Porto online. The first website that showed up was Rail Ninja as if it was the official website for the train company. Not paying attention, I clicked on it and purchased two tickets. When I got the tickets, I realized that they charged me more than twice the price. I blame the greedy blood sucking money hungry Google for this. Rail Ninja pays google to be first on the search result in order to scam people. I cancelled the tickets and they will refund only 69% of my money. I am disputing this charge with my credit card company. I am requesting full refund. Apparently, this is a Chinese company. No surprise here.

  • Anonymous reviewed
    Expedia.com

    I had to cancel my hotel in Pattaya, Thailand, so I called the customer service line. In less than 3 minutes, I was speaking to a representative in the U.S. The agent was polite, helpful, and even offered me some advice for my future travels. He handled the cancellation quickly and refunded me over $300. Overall, a smooth experience. I will keep booking through Expedia for my future trips.