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Anonymous reviewed
BookOnline.com

This company is a complete and total SCAM. They fail to make reservations, refuse to provide refunds after cancellations where no money was provided to the hotel. Do NOT use them! Customer service reads scripts to drag you along and keep you from speaking to anyone in authority. Claimed they couldn't get in contact with the hotel. Every time I called the hotel they answered within 15 seconds. Finally I put BookOnline on hold and conferenced in the Hotel to verify my reservation was cancelled and no funds had been received. Still nothing. NEVER use this company.
Cory LaFever reviewed
BookOnline.com

Alan was really professional and managed to get the room we needed fast, even though we booked it at the last minut. He made everything simple and stress free, and we felt well taken care of during the whole process.
Lori Sirmans reviewed
BookOnline.com

Carlos was super nice and really helped me out! I liked chatting with him a lot. He explained all I needed about the hotel, and when I had to canel later, he handled it fast and easy.