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  • Beatrice Wood reviewed
    Robotimeonline

    One tiny gear was missing. I used the parts service form and got a friendly reply with tracking a day later. Assembly diagrams are mostly clear, though I rewatched a step on YouTube. Fun build once pieces arrived.

  • Helena Laine reviewed
    Baby and Child Store

    Took two emails, but a damaged side panel was replaced without fuss. Photos uploaded, approval came fast, and the courier collected the old piece. No runaround, just sorted promtly.

  • Sandra C. reviewed
    Robotimeonline

    Tabs are delicate, so go slow. The booklett drawings are clear once you spot the arrows. Parts fit snugly. Replacement service offered extras when I snapped one.