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Beatrice Wood reviewed
Robotimeonline

One tiny gear was missing. I used the parts service form and got a friendly reply with tracking a day later. Assembly diagrams are mostly clear, though I rewatched a step on YouTube. Fun build once pieces arrived.
Helena Laine reviewed
Baby and Child Store

Took two emails, but a damaged side panel was replaced without fuss. Photos uploaded, approval came fast, and the courier collected the old piece. No runaround, just sorted promtly.
Sandra C. reviewed
Robotimeonline

Tabs are delicate, so go slow. The booklett drawings are clear once you spot the arrows. Parts fit snugly. Replacement service offered extras when I snapped one.