After my second time using Driveway, I gotta say, the experience was top-notch, mostly thanks to Marco and Alicia. Communication? Absolutely nailed it. Whenever I had a question or needed something, they were quick to respond—never had to wait long, maybe 30 minutes max. Had a bit of trouble with the first car, but that was all on the dealer. Marco didn't miss a beat, helping me hunt down exactly what I wanted. Alicia jumped in too, sorting out issues with the dealership. In the end, they helped me score a low mileage 2023 BMW X3. No pressure, just solid support. If you're looking for a team that genuinely works for you, Driveway's the way to go.