From the first step to the last, buying my car through Driveway was a great experience. Anyone who gets impatient probably would be better off sticking with a local car lot, because purchasing a vehicle online does take some time to move through the whole process. The person who helped me every step of the way was Kelly Carson, and she was wonderful from start to finish. Whenever I had a question she couldn’t answer right away, she made sure to get back to me with the information quickly. Talking with Kelly was genuinely pleasant, and she treated me like family throughout the whole thing. She took all the stress out of the process and made it completely painless. Kelly really stands out when it comes to customer service, and the other staff members I dealt with were professional as well. My 2012 Cadillac CTS 4 Luxury Sedan turned out to be a hidden gem I happened to find, and I’m very thankful to Kelly Carson and everyone at Driveway who helped make it happen. Best car buying experience I’ve ever had!