For two months now, I’ve been trying to close my online driveway.com account and getting nowhere. I’ve called several different reps at at least four phone numbers, and I’ve sent repeated emails to support@driveway that never get answered. Not one person there seems able to point me to tech support or web support, and they act as if they have no idea what to do. They also seem to ignore the law that requires them to close an account when a customer asks. Even when I posted about the issue on social media, they just replied with the same phone numbers again. The last time I called, the rep told me, “I just sell cars and I don’t know anything about that.” They don’t just lack knowledge about the issue, they also don’t seem interested in helping connect you with anyone who might actually know. I’ll never use them, and anyone considering driveway.com should choose a different company. I’ve never dealt with so many clueless and incompetent people working for one business. Use anyone else but driveway.com.