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  • David Rudelhoff reviewed
    Tesla.com

    Having owned my car since 2021, I initially loved it, but lately... I had to book a service for some issues, but the day before, they couldn't provide a loaner, so I had to reschedule for 20 days later. Meanwhile, the car's got this annoying vibration. I thought it was just a wheel balancing issue, but after two attempts, I found out all the wheels are buckled. Plus, the Pirelli tires seem to be causing more trouble than they're worth. On top of that, setting up my charger has been a nightmare. The software won't update, and I can't get through to anyone for help. It's frustrating enough to make me consider selling it and moving on.

  • Jennifer Tea reviewed
    Driveway.com

    So, here's what went down with my recent car purchase. I got a 2021 Kia Telluride from this company, thinking it’d be as smooth as my previous online buys. Boy, was I wrong. The car showed up with 150 extra miles, and it felt like it had been through a lot. The driver-side rear window made an awful screech, the passenger headrest was discolored, and the back seat had weird indentations. Plus, it was dirty inside, like really dirty. And the temporary tags? Didn’t get them until five days later, leaving me with just two days to test drive. The whole deposit thing was a mess too. They screwed up the amount, and I had to pay $500 out of pocket. Their communication was slow, and after all this hassle, I decided to return the car. But they didn’t refund the $2,200 shipping fee, which felt super unfair. I can't recommend this company, and I’m definitely not buying from them again.

  • Layderrion Macklin reviewed
    Driveway.com

    I never imagined buying a car online, but here I am, thrilled with my experience! Huge shoutout to Mr. D'Audric, who was absolutely amazing. Being a first-time online car buyer, I had no clue what to expect, but he walked me through everything with such patience. He explained each step clearly, making the process stress-free. I appreciated that he respected my need for time and never pushed me. He just reminded me about the time limits and wished me well. Seriously, management should recognize his efforts because he's a gem. If everyone at the company is as dedicated as D'Audric, I'll be recommending them to everyone I know!