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  • Kayla Albers reviewed
    Driveway.com

    I got my car through Driveway and, boy, it's been a rollercoaster. At first, they seemed to try fixing issues from my initial review, but honestly, their efforts fell flat. After paying for my car, a $50 apology turned into $100 because they delayed things. Felt like they kinda forgot about me. Then came the DMV chaos. I ended up paying $741.86 to get my car registered because they didn't calculate the taxes right. Apparently, they "estimated" since they couldn't access the Nevada DMV site. Couldn't they just call? They promised to refund the extra $468.86 I paid, but communication has been a mess. Days went by with no response. This refund process is dragging on, and it's frustrating. Wouldn't recommend Driveway if you want a smooth car buying experience.

  • customer reviewed
    Driveway.com

    Let me tell you about my recent experience with selling a car. We considered the usual suspects like Carvana and CarMax, but their offers were always lower than expected, sometimes by a grand or two. We were about to give up when Driveway came into the picture. They offered us a fair price right from the start, no haggling needed, and the whole process was super smooth. Everything was handled online, from the paperwork to the payment. I was worried they might try to lower the price when picking up the car, but they didn’t. Payment was instant, straight into the bank account. If you're selling a car, Driveway is the way to go. They totally changed how I see the car-selling process.

  • R Brad Beaudry reviewed
    Driveway.com

    I walked into Elder Ford expecting a smooth ride, but things got a bit bumpy. Ryan was awesome, really made me feel like I was in good hands. But then, outta nowhere, I was dealing with someone else. No beef with the new person, but the shuffle was kinda annoying. To top it off, the car I picked got sold, and then I had to haggled to get the next option at the promised price. Seriously? In the end, they sorted it out, so I appreciate that. If the car runs well, I’ll be content. Ryan's a rockstar, but the dealership’s process needs some work. Overall, I'd give it a mixed rating.