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  • Adam reviewed
    Driveway.com

    So, I got this Nissan Frontier in tactical green, right? It's a beast of a 4x4 with dual exhausts. Bought it through Driveway, thinking it'd be a walk in the park. Spoiler: it wasn't. After hitting "buy," I imagined it parked outside my house, ready for weekend adventures. Instead, I faced a bunch of unexpected issues. Transport glitches, paperwork drama, and some annoying state laws slowed everything down. But Driveway's customer service was on it, saying "everything will be alright." They weren't wrong! Eventually, I was cruising around, kicking up dirt with my new ride, which I proudly named "Jennifer" in honor of She-Hulk. Big thanks to Driveway and Dane for making it happen!

  • Frank Martinez reviewed
    Driveway.com

    I just wanted to share my frustrating experience with buying a car recently. Everything started off smoothly; I paid the deposit and was told the car was coming from Hawaii to the mainland. They said it would take three weeks, which was fine by me. But the next day, they called and said it would actually take three months because my rep was new and messed up the shipping details. I was busy with work, so I said I needed to think about it. When I got home, I checked my account and saw my order was canceled without any notice! No call, no email, nothing. I've tried reaching out to the CEO and the board, but no luck. Now, I'm filing a complaint with the Better Business Bureau.

  • Greg Chavez reviewed
    Driveway.com

    You know, I wanted to share my experience with Hyundai of Las Vegas and Driveway, part of Lithia Motors. We thought we’d found the perfect car, agreed on a price, and even left a deposit to seal the deal. Everything seemed to be going smoothly, until suddenly, the dealership pulled out of the agreement. They did return our deposit, but then we found out the same car was up for sale somewhere else with a higher price tag. It felt like a bait-and-switch, which was pretty frustrating and disappointing. We invested a lot into this, only to feel misled. I’m hoping they’ll own up to it and make sure future customers don’t face the same issue. Just sharing this so others can avoid similar headaches.