Reviews Summary

RackAttack.com has a 4.0 - star rating from 9 reviews, indicating a high level of customer satisfaction!

5 stars
5 Reviews
4 stars
2 Reviews
3 stars
0 Reviews
2 stars
1 review
1 stars
1 review
Rating (1.0)

About company

As local adventure experts for over 25 years, this team specializes in expanding your vehicle's potential, creating space for loved ones, safeguarding your gear, and enhancing possibilities for road trips and escapes. Whether you're embracing a spontaneous adventure or planning a cross-country journey, they ensure you find the perfect fit for your vehicle, offering on-the-spot installation or same-day shipping. With a commitment to reliability, they provide care and maintenance resources, ensuring your equipment remains trustworthy for life. Trusted by explorers of all experience levels, their seasoned Gear Guides guide you through the process, making the journey as enjoyable as the destination.

Key Details:

  • Location: The company is headquartered in Vancouver, British Columbia, Canada.
  • Founders: RackAttack.com was founded by Chris Sandy.
  • Foundation Date: The company was established in the year 1996.

Customer reviews

Sort by:
  • Sort by:
  • Most relevant
  • By date
  • By rating
(5.0)
They refunded my mistake order
by Anonymous

They refunded my mistake order, the phone customer service was great, and they promptly sent me the right item with my custom key number.

Respond as company
(5.0)
The company got the best
by Anonymous

The company got the best prices online for car roof top racks. Their selection of styles and sizes is wide. They have super fast shipping (most orders go out the same day) and free shipping.

Respond as company
(2.0)
The Hitch came brokin.
by Josh

The Hitch came brokin. After 2 weeks of dealing with their shipin co, I just wanna return the unopened, damage product.

Respond as company
(4.0)
Cheapest prices
by Daniel

Cheapest prices on da web for car roof top racks. Dey have lots of different styles and sizes. Dey send stuff out real quick (most orders go out da same day) and free shipping on orders over $99!

Respond as company
(4.0)
I'm a big fan of skiing and biking
by John

I'm a big fan of skiing and biking, so when I get a new vehicle, I always have to update my roof rack. Some of the fancy SUVs need specific adjustments to fit my Thule or Yakima racks. Recently, I got new mounts to make my Yakima roof rack fit on my new SUV, which came with factory cross bars. Also, I purchased my last Thule bike rack from this company. They focus solely on racks, which is great. They really know their stuff when it comes to racks.

Respond as company
(5.0)
As someone who loves skiing
by Anonymous

As someone who loves skiing and biking, I often find myself needing to update my roof rack whenever I get a new vehicle. Some fancy SUVs require special adjustments to fit onto my Thule or Yakima racks. Recently, I purchased new mounts to fit my Yakima roof rack onto my new SUV, which already had factory cross bars installed. I've also bought my last four-mount trailer hitch Thule bike rack from this company. They're the go-to site for all things racks. They really know their stuff.

Respond as company
(1.0)
I got a roof cargo box set up at the
by Gibson

I got a roof cargo box set up at the Seattle spot in Sodo. The folks there were friendly, and the job got done fast. But, when I got back home, I noticed a big scratch on my SUV caused by the ladder rack they used for the cargo box. It seemed odd that the tech showed me the cargo box features on the passenger side after the installation. When I told them about the damage, they just said it's not their issue and I should've mentioned it at the shop. I'm pretty disappointed with their service quality at the moment.

Respond as company
(5.0)
Rack Attack consistently impresses with their outstanding service
by Anonymous

Rack Attack consistently impresses with their outstanding service. During my recent order, they proactively identified an issue with the rack compatibility for my vehicle and held the order to rectify it. The representative ensured every detail was right, showcasing their commitment to customer satisfaction. Interacting with Rack Attack is consistently a positive experience, making them a reliable choice for my needs.

Respond as company
(5.0)
Rack Attack has consistently delivered exceptional service
by Bernard L

Rack Attack has consistently delivered exceptional service. Their user-friendly ordering system, diverse payment options including PayPal and Apple Pay for added security, and swift delivery have made my experiences seamless. The 30-day price match guarantee ensures I get the best value. I appreciate their commitment to customer satisfaction, making them my go-to retailer for all things related to racks

Respond as company

Didn't find what you were looking for?

Feel free to ask your questions, and our team will be delighted to provide answers.

Similar companies