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  • BNi reviewed
    Cartrawler.com

    When I arrived to pick up my reserved SUV, it turned out it wasn’t available. Instead, I was offered an electric Opel Mokka (automatic) or a small manual Hyundai. Neither of these were the car I had booked. Despite insisting, no proper solution was provided. I specifically asked about the range of the Opel Mokka and was told it was 300 km. I also asked whether charging would be an issue, since no charging card was supplied with the car. I was assured that this would not be a problem and that I could “just pay by credit card” at most charging stations. Based on this information – and assuming I would not drive more than 300 km – I accepted the car. I also mentioned that if charging did not work, I would call and they would have to pick us up (without actually expecting that to be necessary). Once on the road, I noticed the car had not even been fully charged at pickup. The displayed range was only 174 km. We decided to make the best of it and continued our trip to Marbella. In the mountains, however, the range dropped much faster than expected. On the day of our return, everything went wrong. We ended up wasting our last half day of holiday trying to charge the car: Two petrol stations without any charging facilities. At Lidl, all charging spots were occupied and charging was only possible with a specific charge card. At McDonald’s, the charging spots were free, but it was not possible to pay by credit card. The suggested app did not work properly, was entirely in Spanish, and did not accept our details. Several other charging points we tried were also unusable. In short: the information provided by Goldcar about “easy charging” and a 300 km range was simply false. We finally called Goldcar and told them they should pick up the car where we had stopped for lunch. We were told they could not arrange a taxi until the car had been towed. When the tow truck arrived, we even helped, assuming a taxi would follow shortly. Again, no. We were then informed the taxi would arrive an hour later, meaning we would likely miss our flight. The advice from Goldcar: arrange your own taxi and claim the costs at the airport desk. Because of all the delays and poor handling, we arrived at the airport just in time — only a few minutes before check-in closed — and barely made our flight. There was no real service, no sense of responsibility, no compensation. Just being left to sort everything out ourselves. Goldcar managed to turn what should have been a relaxing trip into a stressful experience dominated by problems with the rental car. For us: never again.

  • Ростислав reviewed
    Kitaec.ua

    Кілька разів замовляв у них запчастини і майже кожен раз з приколом і проблемою. То кільцевий не той, то датчик не той, то пильовик замість внутрішнього зовнішній. Останнє замовлення взагалі в кабінеті замовлення одне те, що ти замовив і сума, а фактично приходить на іншу більшу суму і іншого виробника. При цьому ніхто не попереджає. Цього разу я сам їм дзвонив і дізнавався, чому інша сума. У підсумку чотири години розбиралися і сказали, що стійки стабілізаторів краще поклали іншого виробника. У підсумку отримую, так стійки інші, але також і амортизатори і наконечники не ті і різних виробників Нонейм1 та Нонейм2 і навіть замість WD40 незрозуміле мастило. Таке відчуття, що зібрали замовлення з того, що було, і радій, що хоч відправили через чотири дні. Вже навіть не хотів забирати посилку, але дружина наполягла, що мовляв, ще чекати і так вже давно пора поміняти запчастини. З усіх моїх замовлень за весь час не переплутали і не замінили тільки кришку на бак, а так завжди з проблемою. І навіть якщо вони зробили помилку, все одно відправляй їм за свій рахунок, а з урахуванням нинішніх цін на доставку це часом виходить половина вартості запчастини. Кожен раз собі кажу, що це останній раз, коли я у них замовив!!! Потім проходить час, ти забуваєш їхні приколи і знову наступаєш на ті ж граблі. ЦЕ ТОЧНО ОСТАННІЙ РАЗ!!!

  • Anonymous reviewed
    AmericaFirstMoving.com

    Avoid these people at all costs. They 100% try to bait and switch you on price. They lied to me about being able to move my firearms which was a large reason I was willing to go with them. Then they'll happily tell you if you cancel you'll lose your deposit because by the time you find it all out, youre past your cancellation window. I told them I NEEDED movers to be there by a specific date. It couldn't be a day later. They told me they could have them there that day or the day before. They gave me an initial arrival window one day out which was then promptly canceled and pushed to the next day. They then pushed the window back to 4 - 6pm. Keep in mind that I had paid for full packing services. The driver finally arrived a little after 8pm. The second guy arrived a little before 9pm. Its now almost midnight and they've got a solid 45min to an hour left. When I called customer service I got "its still the 7th so legally they're within the window". I was lied to and misled, had them try to jump the cost up three days before I needed movers, and then had movers show up at the last possible second. This is a scummy company. If there wiling to pull this on a veteran, they'll be willing to do it with you too. Just go look at all the complaints on BBB and FMCSA, or read the experiences on Reddit, or try to find any public LinkedIn profiles that work for them. Pretty telling that none of them are willing to publicly associate themselves with the company. ****, ****, and **** and the rest of **** will enthusiastically screw you over if given the opportunity.