First, we agreed on a price, but the broker kept trying to get me to agree to paying more. I refused. He told me they were options. Options to pay more? The driver arrived, and his trailer was in extreme disrepair. I should have never shipped my $80k new car with cars loaded that were totaled. My car arrived with over $3600 in bodywork damage. The driver pretended to cry and said there was no damage after he initially claimed there was none. The Tesla has 7 cameras that recorded everything. They said they would give me $500 for a damaged Tesla. I have retained counsel and will be pursuing legal action at my loss in the end, but it's the only way to stop companies that operate like this. The driver would not provide his CDL as he didn't have one. He did have insurance paperwork, but the company, not the insurance, refused to cover anything but $500. This is a broker and not an actual shipper. They will use cheap drivers with damaged equipment to ship your vehicle, and they will not pay for the damage they cause.