Reviews Summary

TrucknTow.com has a 4.4 - star rating from 8 reviews, indicating a high level of customer satisfaction!

5 stars
5 Reviews
4 stars
2 Reviews
3 stars
0 Reviews
2 stars
1 review
1 stars
0 Reviews
Rating (1.0)

About company

TrucknTow stands as a reliable source for premium trucking and towing accessories, delivering quality at competitive prices. Their commitment to 100% customer satisfaction is evident in a catalog and website offering products guaranteed to perform as advertised. Safety takes precedence, with a focus on crafting reliable accessories users can trust. The company's dedication extends beyond transactions, aiming to foster lifelong customer relationships through outstanding service. With a steadfast commitment to both product performance and customer care, RucknTow is a go-to destination for those seeking dependable solutions in the trucking and towing accessory market.

Key Details:

  • Location: The company is headquartered in Detroit, Michigan, United States.
  • Founders: TrucknTow.com was founded by Scott Silberman.
  • Foundation Date: The company was established in the year 1999.

Customer reviews

Sort by:
  • Sort by:
  • Most relevant
  • By date
  • By rating
(4.0)
The packaging for my straps seemed
by Adolpho V

The packaging for my straps seemed like it went through some rough handling, resembling something from Desert Storm. It was all beat up and mangled. Wasn't too pleased with that, but the stuff inside was alright. It arrived in just a few days. Thanks.

Respond as company
(5.0)
The company sent me a catalog
by Anonymous

The company sent me a catalog, which was nicely set up and easy on the eyes. They included keywords for products, so finding them on the website was straightforward. Browsing the website was simple, and the prices seemed fair.

Respond as company
(5.0)
After viewing the video, I felt reassured
by Gary

After viewing the video, I felt reassured about my choice to purchase these straps. Eagerly anticipating their use next month. The ordering process was straightforward as well.

Respond as company
(5.0)
Website navigation is a breeze,
by Ken Brown

Website navigation is a breeze, with attractive prices. My final verdict awaits the shipping experience.

Respond as company
(4.0)
Customer support is decent, yet
by jason katzenberger

Customer support is decent, yet shipping notifications lack reliability. Promised a 2-3 day delivery, but waited two weeks without the order. Only after filing a support ticket did I discover it was vendor-shipped. Subsequent to this hiccup, tracking information was promptly provided.

Respond as company
(2.0)
I just placed my order
by Twila B

I just placed my order a minute ago, so I haven't received my purchase yet. It seems a bit premature to send out a survey at this point. I believe it would be more appropriate to wait until customers have had a chance to receive and experience the product before requesting feedback. Looking forward to receiving my order and then I'll be able to provide a more informed opinion about the company.

Respond as company
(5.0)
Consistently locating the items
by Nicholas Matiash

Consistently locating the items I need is a breeze with TrucknTow. Their prices consistently outshine those of competing retailers, making it a go-to destination for budget-friendly purchases. Having made several orders, I can attest to the consistent satisfaction I've experienced with their products. Without a doubt, TrucknTow stands out as an excellent company that consistently delivers on its promises.

Respond as company
(5.0)
Placing an order online was
by Dwight Nolt

Placing an order online was a breeze, but I encountered a slight hiccup with the quantity I intended to order. However, my experience with their customer support was nothing short of exceptional. I reached out to them, and they promptly addressed the issue, guiding me through the process to successfully complete my order. Their efficient and friendly assistance left me thoroughly satisfied, and I appreciate the seamless resolution of my concern.

Respond as company

Didn't find what you were looking for?

Feel free to ask your questions, and our team will be delighted to provide answers.

Similar companies