Buyer beware. If you want to return something, good luck! I ordered the rocking dog bed. I had no clue it was being shipped from China until I tracked the package. I emailed customer service twice before they replied back to me. They said it will be 6-8 more days before I will receive it. I told them I wanted to cancel my order since it was taking way too long. Magically the package appeared on my door steps the very next day. The bed didn't come with instructions, so I had to google it. The bed is basically an infant seat like I used for my kids back in the 80's, only this was very cheaply made. The website says it can hold a dog up to 35 lbs. NOT TRUE AT ALL. Maybe 5-8 lbs. I tried to return it, but shipping back to China cost more than the price of the bed. So I'm stuck with a cheap no good bed that my dog can't use. The idea is cute. But don't waste your money.