The product itself was on but my cats didn’t like it at all, so I thought they offer the free return policy, so I’ll just do that! There’s nothing easy or free about this return! Customer service very unfriendly and asking for a bunch of pictures to show that the product is unused and saying that they will check again upon receipt and then decide if they issue a refund? They are also charging $20 for the return shipping!!!
I felt nervous about brushing my pug’s teeth at home, but this tool made it way easier. It’s soft, quiet, and fits well in my hand. After 2 weeks, I can really see the change—his breath is much better and the tartar is clearly reduced.
My cats enjoy it. We've had it for a few weeks and they use it every day. They're 4 years old and I thought they might lose interest but they didn't. One has made the cubby on top her bed. They haven't used it for scratchng yet.