At one point, my Petcube cam got disconnected and I wasn’t able to get it connected again. Around the same time, my subscription disappeared from my account, even though Petcube kept charging my credit card. Since it no longer shows as an active subscription, I also can’t cancel it. I’ve reached out to Petcube several times over the past month and haven’t gotten any response. Now I have to replace my credit card just to stop the charges.