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  • Eleanor P. reviewed
    MrFluffyFriend.com

    Returns took a few emails. Support was polite but slow, and shipping costs back were on me. They did explain the 30 day window clearly once I asked.

  • Xavier Alexander reviewed
    Mypetsies.com

    Texture wasn’t as soft as I hoped when I squeezed the paws. Still adorable. Support offered an adjustment, which helps.

  • ava romero reviewed
    Crumb.pet

    I messaged about which features needed Premium. The rep outlined the difference between basic and paid alerts in plain English. I turned Premium on for a month to try SMS. Clear, courteous exchange and no pressure. Keeping it for now.