I got this pet monitor and camera setup for my RV, thinking it would make life easier on our upcoming camping trip. Boy, was I wrong. The pet monitor actually worked, but the temperature updates were slow, like molasses slow. The camera, on the other hand, was a complete bust. Customer service said they'd fix it in 24-48 hours, but two days later, no luck. They then told me I’d bought the wrong plan, so I had to cancel it, losing $190, and purchase a new plan for $398. When I tried to do that, their website crashed. Customer service claimed it’d be sorted in a day or two, but I’d had enough. Packed it all up and sent it back. What a hassle.