I had quite a ride dealing with this service. They were supposed to pick up my car and send me a payment, but things went a bit off track. After waiting over 10 days, I had to call and figure out why my check hadn't been sent yet. Still waiting on that payment, by the way. And get this, the pick-up driver initially towed the wrong vehicle! Completely different color and VIN – a real mix-up. Eventually, they did get my car from Ravenel Ford in Ravenel SC, but the whole process felt more complicated than it should've been. Hoping they get it together soon.