Wow, where do I even start with my experience? If you're in North America, just steer clear. Even with a physical SIM card, the service was shockingly poor. It felt like I was dealing with a provider from the stone age. Customer service? Non-existent. I had issues with voicemail, iMessage, and constant dropped calls. It was like trying to use a phone underwater. I can't stress enough how frustrating it was. Save your money and your sanity, and invest elsewhere. If you're from Canada or the USA, you'll definitely feel let down by Fonus. I have enough evidence to back up my experience. This was the worst decision ever, hands down.