Reviews Summary

Maya.net has a 4.6 - star rating from 16 reviews, indicating a high level of customer satisfaction!

5 stars
13 Reviews
4 stars
2 Reviews
3 stars
0 Reviews
2 stars
0 Reviews
1 stars
1 review
Rating (1.0)

About company

Maya Mobile revolutionizes wireless services, offering instant, on-demand mobile data plans through cutting-edge eSIM technology. Users can seamlessly activate any plan using their phone's built-in eSIM chip, ensuring convenience and flexibility. Maya Mobile's innovation extends its reach to 194 countries worldwide, providing global connectivity without the need for physical SIM cards. This forward-thinking approach caters to the modern, on-the-go lifestyle, allowing users to effortlessly manage their mobile data needs while traveling internationally. With Maya Mobile, staying connected across borders has never been more accessible.

Key Details:                                                                  

  • Location: The company is headquartered in Albuquerque, New Mexico, United States.
  • Founders: Maya.net was founded by Khaled Etter.
  • Foundation Date: The company was established in the year 2015.

Customer reviews

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(5.0)
Researched ESims a lot as a first-time user.
by Jackie T

Researched ESims a lot as a first-time user. Saw many alternatives suggested by influencers. Fortunately, found MAYA Mobile in my searches. Liked the simple, clean, and easy-to-understand interface right away. Decided to buy. The process was simple and clear, everything was explained well. There are lots of support documents and FAQs, which are helpful for new users (just take the time to read them). Had a slight issue when activating the Sim, it didn't connect. Emailed the helpdesk and got a helpful solution in less than an hour! They advised me to disable Autoselect provider and manually select one. Got it working 15 minutes later. I'm sure my problem is now part of the FAQs for future travelers. BOTTOM LINE: Will definitely use MAYA MOBILE again.

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(5.0)
Seamless eSim Experience for Travelers
by Martha

Navigating the eSim setup for Thailand was remarkably straightforward, from account creation to installation. Although I faced challenges with making calls, the seamless access to social media, Google, and Google Maps compensated for it. Opting for the 5-day 3GB plan at $7 USD initially, I quickly depleted the data, prompting an effortless addition of 10GB for an extra $14 USD, automatically activated upon purchase. What stands out is the convenience – no need to seek out a physical sim card for future travels. This service not only provides cost-effective connectivity but also streamlines the often tedious process of acquiring a local sim, making it an excellent choice for hassle-free communication while abroad.

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(5.0)
I purchased a Maya e-sim for my
by Laura

I purchased a Maya e-sim for my recent trip to Colombia to have affordable data, surpassing the cost of a data pass from my mobile contract provider. Despite encountering a couple of challenges during setup and a connectivity issue midway through my trip, Maya responded promptly each time, providing clear instructions to adjust my phone settings – even though the issues weren't their fault. I found their responsiveness impressive. The feature allowing me to easily track my remaining data proved handy. Opting for 5GB over a couple of weeks, combined with hotel wifi, proved more than sufficient. Overall, the service performed well, and I plan to use Maya for my future trips, recommending them to friends.

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(5.0)
Having utilized this service during
by Karin

Having utilized this service during a month-long trip in Thailand, I found the setup and usage straightforward. The coverage was reliable in most areas, thanks to the extensive mast coverage in Thailand. While traditional phone calls weren't feasible, I could easily make Wi-Fi calls through apps like WhatsApp. Encountered a minor technical issue, but the support team promptly addressed it. Overall, I've been satisfied with the service and have even acquired another SIM for my upcoming travels in India.

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(5.0)
Besides not being able to get the full service
by Anonymous

Besides not being able to get the full service up in the mountains where hardly nobody can get service unless they have WiFi, it worked great everywhere else and gave me the data I needed to stay in touch with family and social media. I did not have a hard time watching anything on Netflix and I shared my wifi on the smart TV we had in our hotel and it worked perfectly. I will definitely use this again during my next trip. Mabuha!

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(5.0)
Impressively wide coverage
by Duncan

Impressively wide coverage! Even in rural areas, I got service almost all the way while waiting for the train. Setting up and activating was a tad complicated if you're not cautious about the options, but manageable on your own. I reached out once when I couldn't log in and got a quick response.

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(5.0)
Company's Esims for Turkey were easy to set up.
by Father of idiots Kane

Company's Esims for Turkey were easy to set up. Worked on iPhones but not my Sony; got a quick refund for the third SIM. Good customer service. Used in Istanbul and Cappadocia without issues, helping with travel arrangements. Affordable and reliable for staying connected while traveling.

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(5.0)
Had a hiccup with my e-sim in NZ
by Lara Robertson

Had a hiccup with my e-sim in NZ due to phone compatibility issues. Shared my feedback, and they swiftly responded, offering a quick refund. Money reflected in my account the next day. Seamless resolution, leaving me pleasantly surprised. Uncommon reliability in online services.

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(5.0)
Maya Mobile promptly addressed
by Zulekha

Maya Mobile promptly addressed my inquiries, providing swift information. The service proved excellent during my time in Turkey, offering a cost-effective alternative to Vodafone's daily charges of £7. Planning to opt for it again on my next overseas trip.

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(4.0)
I have booked Asia eSim
by Tonis Anton

I have booked Asia eSim. It worked right from the start when we arrived in Bangkok. I had a few difficulties when putting on the expansion for another 15 days. Maybe for about 12 hours, it constantly went on and off. Now it works fine again.

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(1.0)
The company's performance fell short
by Tzachi

The company's performance fell short of expectations. On two separate phones, browsing was consistently sluggish, reaching an almost unusable level at 2 megabits. This experience leaves me reluctant to engage with their services again.

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(5.0)
Maya offers a cost-effective Latin
by Bram

Maya offers a cost-effective Latin American 10GB bundle, surpassing competitors in affordability. Despite encountering an account issue, their support efficiently addressed and resolved the issue through live chat assistance.

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(4.0)
I faced problems with activation
by Samuel

I faced problems with activation, but the support swiftly and professionally assisted me, and within thirty minutes, everything was up and running. Additionally, the pricing was very reasonable.

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(5.0)
Ik was onder de indruk van de snelheid van
by Georg

Ik was onder de indruk van de snelheid van de reactie en het resultaat van mijn terugbetalingsvraag. Ik zal een eSIM opnemen bij mijn volgende telefoonupgrade en dan een Maya-dataplan proberen.

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(5.0)
Directe activatie.
by Guido

Directe activatie. Het heeft 5G-signaal door heel Europa zonder problemen. Geweldige service, ze informeren hoeveel GB overblijft. 10 GB voor 2 in 15 dagen, super aan te raden.

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(5.0)
I'm satisfied with Maya's service.
by Reza

I'm satisfied with Maya's service. They're reliable and offer a fair price. Moving around Europe was hassle-free.

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