This company is horrible! I tried to give them a chance, buying a "gift card" for the first time, but later realized it’s just a certificate that’s almost impossible to use. The staff seems like they don’t know what they are doing because no one has been able to help me get a refund or redeem the certificates. I reached out the same day I purchased them in October 2024, saying there was an issue using them, and the only reply I got was telling me to do the same thing I had already tried. I reached out again in January 2025, and still no response or refund. It’s been a complete nightmare. The restaurants on the site don’t seem trustworthy either, and I would never recommend restaurants.com. The staff takes your money, and leaves you with no idea how to use the balance, with no refunds being honored, despite what they claim.
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