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  • Anonymous reviewed
    Dutch.com

    Signed up this afternoon hoping to get care and meds for our dog. Took pictures as requested. Sent them to the vet and got the response. They only give 30 day supplies not 14 as Ohio. Will not let them ship 30 day supplies. So I need to take him to a local vet. I asked for a refund and was told they can’t refund my money, but they can’t provide me with service in Ohio.

  • Elena Daniel reviewed
    Supportpets

    Very easy and simple process, I liked how fast it was to get my documents ready. Thanks a lot for the help, really appriciate it!

  • Mike Klodnicki reviewed
    Dutch.com

    I had quite the experience with this service, and not in a good way. Communication is practically non-existent; they never inform you about cancellations or changes. Trying to manage your shipments is a real hassle. There's no straightforward option to reschedule or ship immediately—you've got to wrestle with their unhelpful customer service, which feels more like chatting with a robot than a real person. Plus, they charge $35 every month just to maintain a 12-month prescription, and if you want to switch pharmacies, they demand a brand-new prescription. It's all just too much. I'm definitely looking for alternatives after this frustrating ordeal.