So, picture this: I took my diabetic cat to the vet almost two weeks ago, right? And everything seemed fine until the pharmacy messed up the medication. Now, I've been stuck in this endless chat loop with customer service, trying to sort out this mess. It’s like they don’t even listen or care. They actually told me I never met with the vet and don't have a treatment plan, which is just crazy. I’m seriously stressed out because my cat needs those meds, and their response time is like watching paint dry. Frustrating doesn’t even begin to cover it. I wish they’d get it together and fix things, because this whole situation is just ridiculous and my poor kitty needs help!