When I had a video call with the vet, it started right on time, which was great because I was worried about my dog. He just had surgery and is stuck in his crate for rest. The vet was super friendly and easy to talk to, which made the whole thing less stressful. She listened carefully and knew just what medication to prescribe to help him out. It felt like she really cared about my dog's well-being. The whole experience was smooth and reassuring, and it was such a relief to get the help we needed without any hassle. I'm really thankful for the vet's support and kindness during such a tough time for my furry friend.