I went to this vet clinic thinking it’d be straightforward, but it was a bit of a hassle. First off, getting my pet's prescription was more complicated than expected. They wouldn’t just send it to my usual vet; I had to pay a fee and wait a few days. If I wanted it faster, there was an extra rush shipping charge, plus a processing fee. Appointments aren’t super flexible either, especially on weekends—you might end up waiting until the next day. When I finally saw the vet, everything felt rushed, like they were squeezing me in between other patients. It just didn’t feel as smooth or customer-friendly as I hoped.