Support answered chat in about 5 minutes, confirmed my subscription end date, and walked me through disabling auto-renew. Clear, polite, no pressure to stay.
Account setup was simple and the onboarding call covered autofocus, air assist, and materials. The knowledge base filled gaps. Software navigation took a day to click, then projects flowed. Friendly team, too.
The site made comparing lengths and specs simple. Guest checkout was quick, and the lifetime cable support note was obvious. Minimal learning curve for sure.