I purchased a dress for my daughter, using the size chart as a guide, but it was way too small for her. The quality was poor, and the chest pads were so misaligned that they were basically useless. After multiple emails with customer service, I finally received guidance on returning the dress for a refund. I paid to send it back with tracking and shared all the details with them. The dress was delivered to the address they gave me. Since then, I’ve contacted customer service four times over the past weeks, but they haven’t replied. I wouldn’t recommend ordering from this company. They are hard to deal with and do not honor their return policy (which, to be honest, is really bad). Save your cash and shop elsewhere!
I'm giving my order number to see if it will prompt a response from customer service WBHMUSSL2208.
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