Reviews Summary

OROROwear.com has a 5.0 - star rating from 6 reviews, indicating a high level of customer satisfaction!

5 stars
6 reviews
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Rating (1.0)

About company

OROROwear.com is a company specializing in heated clothing designed for outdoor activities and cold weather. The brand offers a range of products, including heated jackets, vests, hoodies, and gloves, all powered by rechargeable batteries. ORORO emphasizes quality and safety, providing a 30-day money-back guarantee and a 3-year warranty on heating elements. The company aims to enhance comfort and warmth for its customers, making outdoor experiences more enjoyable. OROROwear.com is known for its innovative approach to heated apparel and commitment to customer satisfaction.

Key Details:

  • Location: The company is headquartered in Lenexa, Kansas, United States.
  • Founders: OROROwear.com was founded by Mark Hu.
  • Foundation Date: The company was established in the year 2015.

Customer reviews

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(5.0)
The customer service was really helpful
by Billie Bailkin

The customer service was really helpful when I needed to exchange my vest after the return period. They made sure I got the right size and kept checking in to see if everything was okay. It's rare to get this kind of service, so I'm thankful—they really went the extra mile!

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(5.0)
Ororo's customer service team was incredibly responsive and helpful
by Bub

Ororo's customer service team was incredibly responsive and helpful when I had an issue with one of my Duluth mittens. They quickly exchanged the faulty item, showing great care and efficiency. Overall, it was a fantastic experience with their customer service!

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(5.0)
Ororo's customer service was quick
by Carolina A

Ororo's customer service was quick, expert, and quite nice. The fellow I dealt with, Mike, was thoughtful and made fixing my issue easy and the fix fun. I am very thankful. Keep the good work up! Also, big thanks to Nicole for her prompt email reply.

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(5.0)
The button on one of my heated vests broke
by Harley

The button on one of my heated vests broke after a few months, and Michael was really helpful in sorting it out and sending a new vest. That was great customer servce. Thanks, Michael.

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(5.0)
Really like my jacket. It looks cool!
by Samantha Blandford

Really like my jacket. It looks cool! Keeps me warm. Three heat settings are handy for adjusting temp easily. The removable hood is useful. Battery is super light. Highly suggest.

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(5.0)
Product quality is superb.
by Shane Hellsten

Product quality is superb. I have to say the customer service is great, rare to find such good service these days like these guys. Highly recommend shopping here!!!!!!

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