Overall, quite satisfied with the purchase. The couch is really cozy. The only small problem was a little black stain on the back after opening the box. The sofa was simple to set up and looks good otherwise.
Reese was great at helping me with my address change. It only took a few minutes for them to respond to my email and fix the problem right away. Very good service!
I had to contact customer service for help. Esin assisted me and the service was great! I got a fast response, my questions were clarified, and my problem was solved.