Email support responded in a few hours, explained resizing policy, sent label, and guided us on insurance for return. Polite, clear, and issue resolved without drama.
Account setup was painless, then the ring builder took over. Loved sliding carat and metal options while reading quick 4C tips. The sizing guide was handy, checkout straightforward, and shipping details felt reassuring.
I had a disappointing experience with Tiffany's. The product quality didn't live up to the reputation they've built over the years. It felt like they weren’t interested in fixing issues or listening to customer concerns. The customer service was not helpful at all, which was frustrating. I expected more from such a well-known brand. It’s sad to see what was once a symbol of quality and elegance lose its charm. If you're considering buying from them, I'd suggest checking out recent reviews first. It might save you some hassle and disappointment. It's really not what it used to be, and I hope they step up their game soon.