We shared sketches, reviewed renders, and tweaked the setting height. Timeline slipped a week due to an extra revision, which they flagged early. Communication via portal and text was excellent, and the ring fit beautifully.
My project manager made the process calm and personal. The CAD iterations were quick, and they explained stone options without pressure. Final piece arrived stunning, insured, and exactly to spec.
Booked an appointment, tried different cuts, and the consultant guided us patiently without pushing budget. We chose a classic solitaire; resizing took a week. Sparkle is unreal, and the aftercare explanation felt reassuring.