Reviews Summary

Helloice.com has a 2.8 - star rating from 25 reviews, indicating a low level of customer satisfaction!

5 stars
8 Reviews
4 stars
3 Reviews
3 stars
1 review
2 stars
1 review
1 stars
12 Reviews
Rating (1.0)

About company

Helloice.com is an e-commerce platform specializing in offering a wide range of stylish jewelry pieces to its customers. With a primary emphasis on distinctive and personalized designs, the company aims to cater to the preferences and tastes of a diverse clientele.

Key Information:

  • Location: The Helloice company is located in Miami, United States
  • Founders: Helloice.com was founded by Felix.
  • Foundation Date: The company was established in the year 2017.

Founded in 2017 in Miami, United States, Helloice rapidly increased its popularity as one of the most prestigious brands, creating luxurious and sophisticated jewelry. Felix, who is a founder of the company, intended to build a jewelry brand that has, from the beginning, attracted buyers with its exclusive and unique designs for the best prices possible. Most Helloice reviews highlight the high-quality products that inspire people to feel the richness in their essence. Dressing with abundance and luxury to present self-confidence and self-belief is the main idea the company spreads by producing its jewelry. Using high technology and fresh ideas is key to a successful business. Thus, Helloice maintains its duty with high performance, better materials, and exceptional ideas to impress customers with revolutionary designs the jewelry company is capable of producing. When a client makes an order, there shouldn’t be a question like, “Is Helloice real gold?” because every product has special characteristics to ensure that you receive an exclusive product for an amazing price. The company is strongly determined to form a group of elite individuals who are classy, sophisticated, and confident.

History and Evolution

Over a short period of time, when the company was at the epicenter of men's fashion, it grew into a global company owned by Helloice Limited. It intends to engulf more fashion areas, providing customers with both men’s and women’s jewelry. Since 2017, Helloice has had a strong mission to revolutionize the jewelry industry, crafting the best-looking items with enhanced durability and improved terms of use. Every year, the company adds more elaborate, fantastic quality pieces, enabling new customers to order the products with more certainty of owning a unique and impressive jewelry item. Every positive Helloice review on the Internet proves the company constantly evolves, offering something new to the jewelry space. 

Product and Service Offerings

The Helloice offers a variety of products, including watches, earrings, rings, bracelets, chains, and vintage jewelry, which won’t leave anybody indifferent. With a Helloice discount code, customers can get special apparel for a classy look. The brand allows you to look unique with exclusive products developed by creative designers. Every order is conducted with safe and non-contact delivery. You are ensured a timely delivery, though the delivery time may vary depending on the product. However, once you place an order, the processing starts as soon as possible. The Helloice track order implies you receive all the necessary information to track your purchase from any part of the world. A one-year warranty covers all the products to make customers feel more confident and comfortable with their purchases. Regarding the Helloice returns, the company has streamlined the process by implementing a 30-day return policy, ensuring 100% satisfaction. Free Helloice shipping for orders over $69 enables customers worldwide to receive a chosen product with the highest level of service. Moreover, a Miami-based jewelry company constantly provides efficient communication tools to engage continuously with the target audience across multiple online channels. Concerning the issue of whether Helloice is fake, there is all the evidence that the company operates under authoritative laws, producing reliable service that can be trusted. In addition, the customers can be sure the company uses reasonable, technical, and administrative security measures designed to safeguard their privacy and prevent unauthorized access to their data. Thus, the answer to the question, “Is Helloice safe?” is as simple as that. It is totally safe and legit. 

Target Audience and Customer Base

When you read other Helloice reviews and complaints, you will see how efficiently the company cooperates with its target audience, enhancing engagement and providing content collaborations on various platforms and social networks such as Facebook and Instagram. In a recent development, Helloice launched exclusive spring sales for new customers, bringing out mega-sale opportunities to those looking for refreshing ideas in modern jewelry design. One of the best offers at Helloice is the “buy one, get one free” deal, which targets the audience with exceptional sales and customer-oriented service. Men and women of any age can find something special from the Helloice brand to accentuate their charm and confidence. The Miami-based company identified a gap in the hip-hop and urban jewelry market, which is now successfully filled with fantastic quality pieces at affordable prices.

Conclusion

First, it is relevant to say that the Helloice company is famous for its high-quality production that satisfies the customers with their choice. The issue of whether Helloice is a scam has not been raised from the beginning of the company’s first endeavors to produce a unique collection of quality goods. From now on, the company will maintain its level of providing consumers with exceptional top-notch goods that can influence life choices and fashion mindsets. The team workers of Helloice once mentioned on the website that the products they create are about lifestyle, as they want to make the customer feel all the abundance and luxury the fashion world can offer. Thus, with guaranteed mega-sales opportunities, clients can benefit more from their purchase, ensuring that Helloice is reliable with its customer-oriented approach and fashion-based intentions. Concerning price issues, Helloice shifts all the stereotypes about the preconceived notion that all the expensive must be better, and all the cheap must be worse. They produce fantastic, high-quality jewelry for affordable prices, which makes customers never hesitate to acquire iced-out pieces with different shades possible for their private collection. The question, “Is Helloice legit?” can be set aside, as only trustworthy conditions are offered, enabling clients to enjoy a lifetime guarantee across all items. 

Customer reviews

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(5.0)
Ordering from this company is easy peasy.
by Jeff

Ordering from this company is easy peasy. Got my first pair of hoop earrings, and I'm super happy. The spiked hoops look awesome. Got tons of compliments right away.

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(5.0)
This company rocks!
by Raymond

This company rocks! Their stuff's great, prices are good. Shipping's fast too. I've got 5 things already, all good. I'll keep buying more.

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(4.0)
It was an easy proccess but it still
by Quest

It was an easy proccess but it still hasn't taken the money out of my account. I just hope they come in before May 5 or the purchase would be for nothing.

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(4.0)
I wish there were sections for
by Tyler

I wish there were sections for the type of merchandize. I never know what I want until I see it, for example I luv the Spider-man merch but it was hard for me to think of what to look up or how else to find nerd like designs I wanted to see.

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(4.0)
I'm quite happy
by Atshley

I'm quite happy with how the custom chain turned out, and the bonus necklace and earring set that came with the Buy 1 Get 1 Free deal using the code "FREE" was a nice addition. It was convenient for me to also get a gift for my husband's mother. The shipping time was reasonable, taking about 3 weeks even though it was a custom order. I'll definitely consider buying from this company again.

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(1.0)
I made an order on January 6
by Will

I made an order on January 6, 2024. It's March 11, and I haven't got it yet. I talked to Customer Service, and they said the package got lost. They can't give me a refund because they don't have it back. Also, they want me to pay an extra $30 to ship it again. I'm not happy with this.

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(5.0)
The visual appeal of the products
by Anonymous

The visual appeal of the products on the website is impressive. The product descriptions are clear, making the site user-friendly. It creates a welcoming online shopping experience. Anticipating my order's arrival, hoping the actual products match the aesthetic portrayed in the pictures.

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(1.0)
This company has been a disappointment.
by Rebecca

This company has been a disappointment. Communication is a major issue; it took numerous messages just to get a response. When they finally replied, it was to offer only half a refund for an undelivered order (H102776987) after a frustrating 4-week wait. Avoid this company to save yourself from similar experiences.

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(5.0)
Impressive customer service from Helloice!
by EG

Impressive customer service from Helloice! Their approach sets them apart from other brands. The team provides practical solutions and guidance, saving customers from unnecessary shipping expenses during exchanges. Kudos for the thoughtful service – a job well done!

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(1.0)
Disappointed with the subpar quality
by Carly Mountain

Disappointed with the subpar quality of their clothing, and the lack of a feasible return option for UK customers due to high shipping costs. Would recommend steering clear of this company.

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(1.0)
Disappointing experience with Helloice
by Tia

Disappointing experience with Helloice. I purchased two pairs of trackies with unique designs, but upon arrival, it was evident that they were cheap imitations of the showcased items on the website. The logo, material, colors, and even cuff sizes were mismatched. Requested a refund, but faced resistance, which contradicts UK law. Instead, they offered a mere Β£5 against a Β£50 order and suggested gifting the subpar items to friends. Helloice appears to be just another Chinese company selling inferior products using deceptive visuals. Caution urged, as positive reviews seem dubious.

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(3.0)
Ordered 2 watches with a B1G1F deal
by Mike D

Ordered 2 watches with a B1G1F deal and a stylish shirt. Opted for expedited shipping at $35 for 3-5 days, but the order arrived 11 days later. Requested a refund for the expedited shipping, received only $25 with no explanation. The shirt had button holes too small, requiring careful adjustments. Watches were challenging to operate, struggling with the wrist closure. Dissatisfied with the incomplete refund, poor shirt quality, and misleading location information on the website (Miami vs. actual shipping from China). Unlikely to reorder based on these issues.

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(1.0)
Bought two chains for my girlfriend
by Mr A P Barel

Bought two chains for my girlfriend, and guess what? They couldn't even survive a night out! One snapped while she was tearing it up on the dance floor (a big chain, mind you), and the other decided to call it quits when she was taking it off (a tiny chain, no less). Now, I'm stuck in the loop of waiting for new ones, and to top it off, one of the orders ghosted me – no email, no order confirmation. This is shaping up to be one heck of a process. And those commercials showing people lifting weights with these chains? I'm calling major bluff on that.

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(5.0)
Got this super cool pendant
by steffen p

Got this super cool pendant and chain combo – absolutely fabulous! They didn't mess around with shipping either; it came in hot, no issues whatsoever. Now, rocking it around town, and I swear, compliments just keep rolling in for that crown pendant. Big win from this company!

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(1.0)
SCAM
by Basssss

Do not purchase from them; it's a scam! I bought expensive studs, and despite having a one-year warranty and them being only three months old, the diamond fell out. Now, they're asking me to pay Β£60 for the repair. They don't provide assistance and seem to be only interested in taking more money from customers.

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(1.0)
It's a scam, do not buy
by Lucas Munoz

It's a scam, do not buy anything from them! They won't allow returns and offer compensation that's way less than what you paid for the item. This is fraud, and they should be arrested!

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(1.0)
Do not order from here.
by Anthony Nixon

Do not order from here. I honestly don't understand how this company has the reviews it does. After a three-month battle over getting this product actually sent to me, after one day my earring is already bent. It's a rubbish company with a terrible customer service team and cheap-quality products. Save yourself the disappointment.

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(1.0)
I placed an order when they
by Anthony Peterson

I placed an order when they were advertising 50% off, but when I went through the order, it was only 15% off. I placed the order anyway, and they charged me on my card and confirmed the order is complete. However, now whenever I open their page, it says I have not placed an order. Hopefully, I didn't waste my money.

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(2.0)
Scammed by False Promises
by Milly

I recently ordered a pair of earrings and a bracelet from Helloice. Their website made big promises about quality and timely delivery. πŸ™„πŸ€₯ Is Helloice scam? Absolutely, yes. Not only did my order take an eternity to arrive, but the quality was also abysmal. The earrings' supposed 18 Karat Gold plating started chipping after only a few days. I reached out to their customer service for a refund but received no answer. Scam! Sent three more emails and still nothing. If this isn't a scam, I don't know what is. I highly caution everyone to steer clear of this scam company. πŸš«πŸ’”

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(1.0)
A Complete Waste of Money
by Frank35

Ordered a gold-plated chain as a gift for my brother's birthday, and I couldn't be more disappointed. πŸ’ΈπŸ‘Ž The first question that comes to mind is, "Is Helloice scam?" My order took more than three weeks to arrive even though their website claims 3-7 business days. When I finally received the package, the quality was dreadful. The chain looked cheap and tacky – nothing like the luxurious items they claim to sell. Customer service was a scam joke; I tried reaching out multiple times but got either no response or unhelpful answers. This is a scam operation, and it's appalling how they can remain in business. Don't waste your money; avoid this scam at all costs! πŸ˜ πŸ‘Ž

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(5.0)
I ordered a necklace
by Lewis G

I ordered a necklace but mistakenly picked the wrong size. Thankfully, I contacted Helloice as soon as I realised my mistake and they quickly resolved the situation. In no time, I will be receiving my new jewellery piece which I'm sure will be of great quality. I'm excited to get it!

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(5.0)
I was very skeptical
by Arthur S

I was very skeptical at first about the quality, but the speed of the shipping to the UK was excellent! I was pleasantly surprised to find that the size of the product was great for my larger wrists, and it truly sparkles when in sunlight, shop lights, or at home. This is just as gorgeous as a Β£50k Rolex! Highly recommend!

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(1.0)
Avoid these thieves at all costs
by Lordtice

I submitted a refund request multiple days ago, and they responded within two hours asking me to "maybe buy something else instead?" I said no, id just like a refund. and 2 days later and 2 emails later no response. Avoid these thieves at all costs

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(1.0)
After some research
by Anonymous

After some research, it's clear that they are overcharging for products that can be found much cheaper on other platforms like AliExpress and Etsy. For example, the blue colored studs and lucky star dangle earrings can be easily found on AliExpress for a fraction of the price they are charging. It's evident that Helloice is simply dropshipping these items from AliExpress and marking up the prices significantly. The quality of their products seems to be subpar as well, according to other reviews I've come across. It's disappointing to see a company take advantage of customers by selling cheap products at exorbitant prices. Save yourself the hassle and money by doing a quick search on AliExpress or Etsy, and you'll find the exact same products for a fraction of the cost. Don't fall for the markup; it's not worth it.

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(5.0)
Won me over
by Falconeee

The deal I got on 2 Cuban Links, saving almost 300 CAD dollars and receiving an extra small chain for free, made my day! The quality and service are exceptional, and I couldn't be happier with the purchase. I'm eagerly looking forward to more amazing deals like the 50% off and buy 1 get 1 Free offers in the future. Helloice.com has won me over with their incredible products and fantastic discounts!

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