I got an email saying my order has come. I opened the box and found a San Francisco shirt instead of the Bills jacket I asked for, which is about a 150$ mistake in items. Then, I got the right sweater but it’s the wrong size. I’ve called but the robot can’t help me. I told Chat Fanatics how upset I am, and they told me to wait to see if the jacket shows up, even though I already got a confirmation it’s been delivered. They want me to send back the hoodie that’s the wrong size. I want a refund for the jacket and honestly a refund for the sweater too because after reading reviews I have little trust in Fanaticss.
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