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Latest reviews in category

  • ZhuYun reviewed
    Shippn

    Horrific! Do not use this service unless you're prepared to pay more than twice the price for your item. Service is very, very expensive and SLOW! I used the "Buy for me" service on 16 October to purchase Arcteryx trousers on sale for £199 (360 CAD). A day later, still no response and it was the last pair. A few days later Shippn charged £251.56 (300 USD) for the same trousers + £66 (86 USD) handling and shipping. That's £119 for using Shippn so far. I received another email to say that VAT had increased (no further explanation) and needed to pay a further £27.07 (35.12 USD). 13 days later on 29 October DHL contacted me to inform me that I need to pay £102 import duty and tax. This means paying £440.78 for £199 pair of trousers! Shippn will charge you for return shipping should the item be returned (in case of no payment/no response). They also kindly offered to contact DHL to have them dispose of the (£339) item for me.

  • Anonymous reviewed
    MUJI UK

    I was quite unhappy with my visit to your store on Faubourg Saint Antoine. I returned a pair of jeans on 26/08/2024 at 3:50 PM, and your staff claimed they didn't need my bank card and that the refund would go through a transaction code on the card used for the purchase. It's now Oct 28, and I have not received any refund! This feels like theft. I still have the receipts and the so-called refund documents, along with my bank statement.

  • Wendy Schulze reviewed
    Fanatics.com

    I attempted to return a jersey that was too small for my husband. The first automated call sent me a text with a link for the return process. However, the order number provided in the text didn’t work when I tried to use it. Today, I used the online chat feature. They asked for my email and said they would send a shipping label. They mentioned that the $9.99 return fee would be waived. Now, it’s been around 10 hours and I still haven't received the label. I am getting frustraded. For a company that claims returns are simple, it’s not looking good.