Reviews Summary

Fanatics.com has a 1.0 - star rating from 5 reviews, indicating a low level of customer satisfaction!

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5 Reviews
Rating (1.0)

About company

Fanatics stands as a global leader in licensed sports merchandise, revolutionizing the fan gear industry with its innovative digital sports platform. Through cutting-edge technology and a mobile-first approach, Fanatics provides fans worldwide with convenient access to their favorite team apparel, jerseys, headwear, and more. With a robust multi-channel commerce operation, Fanatics ensures that fans can shop seamlessly across various platforms, including online, mobile devices, flagship stores, stadiums, and major sporting events. Boasting the largest collection of both timeless classics and current merchandise, Fanatics caters to the diverse preferences of sports enthusiasts, offering a comprehensive selection for every fan.

Key Details:

  • Location: The company is headquartered in Jacksonville, Florida, United States.
  • Founders: Fanatics.com was founded by Alan Trager, Mitch Trager, Michael Rubin.
  • Foundation Date: The company was established in the year 2011.

Customer reviews

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(1.0)
Wow, returning stuff through their website is such a surprise.
by Samuel Thomas

Wow, returning stuff through their website is such a surprise. It's really pricey, like I remember it costing £6.20, which is way more than usual. And even after paying that much, they don't stick to their promise of giving your money back within 10 working days. Right now, I'm on my second chat this week trying to get my refund! What a waste of time and money. My advice: steer clear of Fanatics. Their service is too expensive and just not up to scratch. Not a good mix at all!

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(1.0)
I didn't get either package.
by Anonymous

I didn't get either package. They didn't give me what I ordered or refund me. I lost $81.00. This company is terrible.

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(1.0)
Detestable company with an entirely
by Henry

Detestable company with an entirely unethical stranglehold on sports memorabilia. The merchandise they offer is of subpar quality, lacking any semblance of durability. They exploit their dominant position in the market, setting exorbitant prices with impunity, having eliminated or suppressed any potential competitors by aggressively securing exclusive licenses. The absence of competition leaves them indifferent to improving product standards. Fanatics has eradicated the joy associated with sports memorabilia, prioritizing shareholder gains over customer satisfaction. Their customer service is virtually non-existent, warranting a rating in negative territory.

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(1.0)
The experience was disappointing as I received the wrong item due to labeling errors
by Lynton Hammonds

The experience was disappointing as I received the wrong item due to labeling errors. Despite multiple attempts to contact customer service, there was no response, showcasing a lack of accountability and poor service. Overall, it was a frustrating and unsatisfactory experience.

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(1.0)
Displeased with Super Bowl 49ers jerseys arriving in the wrong color post-event
by Mohamed Ali

Displeased with Super Bowl 49ers jerseys arriving in the wrong color post-event. Unfortunate experience with inaccurate orders and delayed delivery. Hoping for better service in the future.

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