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  • Travis Hamon reviewed
    HomeChef.com

    I was eager to try Home Chef, but it didn't go well. Once I logged in, the meal options weren't appealing at all. I tried to cancel right away, but the process was a nightmare to figure out. Even after my attempts to cancel, they still charged my card. If you don't select meals in their tiny time frame, they'll just bill you for random ones you didn't choose. It's frustrating how little they seem to care about customers' time and money. Hidden fees and random charges? No thanks. Do yourself a favor and find another meal service that actually respects its customers and makes things easy.

  • Mark Mangrum reviewed
    HomeChef.com

    You know, it's a real headache dealing with this company when you try to cancel anything. My wife, who's a lawyer, tried to cancel, and even she found it impossible. First, they make you "pause" your account. Then you have to formally request the cancellation option. After that, it's a lovely five-day wait to see if they'll even allow it. They warn you that you'll need to jump through hoops to prove your identity, and they hint at even more hurdles. A company that makes it this tough to cancel isn't exactly winning any customer service awards. Honestly, I'd think twice about signing up in the first place.

  • Dana Whitman reviewed
    Instacart.com

    I ordered groceries online, expecting the usual smooth delivery. But when the shopper claimed to have delivered them, I got a photo of someone handing bags to a mystery figure you can't even see. Frustrated, I reached out to customer service, hoping for a quick fix. Their response? They'd send a new order the next day and promised to unpair me from the shopper. But that didn't help me make dinner that night or pack lunches for the morning. It's tough when you're counting on something and it just doesn't work out. I really hope they can improve this service because it's usually such a lifesaver.