I used to love shopping with Instacart, but things have really gone downhill. As a shopper with a history of 5-star ratings, I'm frustrated that my score dropped just because some stores were out of stock. How is that my fault? The rating system seems so unfair. Even when I communicate well with customers, it doesn't help my score if the store's disorganized. It's disheartening because it feels like no matter how hard I work, I'm not appreciated. The low pay doesn't help either, and they expect tips to make up for it. Instacart needs to fix this broken system, or they'll lose more shoppers. It's not just about finding items; it's about treating shoppers fairly too.