Best in Takeaway

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  • Riley R. reviewed
    Youfoodz

    One delivery arrived with a split sauce and a dented tray. I snapped photos and messaged support through the site. They replied quickly, apologized, and issued a credit that showed on my next order. The explanation was clear and friendly, and I didn’t have to chase. Packaging for later boxes was improved. Stuff happens with chilled deliveries, but the response made me feel looked after and happy to continue ordering.

  • Mason Simmons reviewed
    SendaMeal

    Asked where my package was after the window slipped. Reply came the next morning with a new ETA. It arrived, slightly warm, refund given.

  • Michael Smith reviewed
    Instacart.com

    I’ll never use them again. I ordered a few different kinds of coffee, and one of the specialty varieties was out of stock. When I got the notice, I accepted the replacement. Then a larger canister was also unavailable, and I received another replacement offer. This time I declined it and asked for a refund. When the order showed up, the coffee I had turned down and had no use for was still in the bag. The shopper completely ignored the instructions I sent right away after getting the notice and sent it anyway. After a long back-and-forth with Instacart’s “customer disservice,” they kept blaming some supposed “settings” they said I had turned on. They refused to take any responsibility for what their shopper did and kept trying to make it my fault.