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  • katherine j. reviewed
    BiteSquad.com

    I remember watching the little courier icon creeping toward my building and thinking dinner was saved. Then an item would go missing and chat would be slow or weirdly scripted. That was before everything wound down. I opened the app recently out of habit and it was basically a skeleton. Kinda sad. If you still see charges, don’t wait. Cancel and confirm it’s actually gone, because chasing a ghost company for a refund isn’t fun.

  • Amaya Butler reviewed
    Youfoodz

    I called to make sure I paused correctly so I wouldn’t be charged while traveling. The agent checked my cutoffs, walked me through the steps, and confirmed it by email. They were friendly and didn’t push me to cancel, just set expectations for when to resume. That clarity made me feel looked after. When I came back, I reactivated with two clicks and everything shipped as normal.

  • H. R. Bennett reviewed
    Instacart.com

    I placed my order on October 15, but the delivery that showed up was for someone else. Not long after that, I reached out to Instacart through their website and was told a replacement would arrive within a couple of hours. It never did. I contacted them again the next day and then once more today, and each time I was told a new order would be processed and delivered today. As of 9:30 p.m., nothing has arrived. I’m posting this hoping and praying my order still comes through, because it looks like I may be out the $205 I spent. I can’t recommend using Instacart.