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Latest reviews in category

  • Jonathan Villalobos reviewed
    Instacart.com

    I've been with Instacart for ages now, mostly because it's a nice way to earn some extra cash. But, wow, when you need their support, it's like talking to a wall. The app let me grab a batch, then just froze up—couldn't start it, couldn't cancel it. Supposedly, it wouldn’t affect my stats, but guess what? It did. I took a screenshot and then spent over an hour waiting for someone to pick up the phone, only to get hung up on. Frustrated, I tried social media, and within minutes, someone responded. Thought I finally got lucky, but ended up talking to myself in the DMs. Good thing it wasn't an emergency, because their support is a mess.

  • Connie reviewed
    Instacart.com

    I decided to give this grocery delivery service another shot, but it's been a real headache. My shopper finished checkout just after 3 p.m., and now it's 5:14 p.m. and still no groceries at my door. The delivery window was supposed to be between 3 and 5 p.m., but this ain't the first time they've missed it. To add to the chaos, I've had wrong orders in the past too. It's frustrating when you're counting on the service to be reliable and it keeps letting you down. Honestly, I'm done with it. Time to find a better option that respects my time and gets the orders right.

  • Jake reviewed
    Instacart.com

    From January to April 2025, Instacart's been messing up my deliveries, sending my groceries to the wrong place six times! The last straw was when they dropped my order at an abandoned house. Stop and Shop was great, trying to fix the mess, but Instacart expected me to retrieve it myself after I paid them to deliver to my address. I canceled and got a credit from S&S. A few days later, my mailman complained about a food order blocking my path—my groceries had been baking in the sun for days! Instacart wouldn’t pick it up. I've tried to fix these issues before, but their service and attitude are terrible. How do they stay in business with such poor service?