One ramune arrived flat. I messaged chat with a photo and order number, got a quick apology and store credit. No hoops.
RJ reviewed
SendaMeal
One dessert arrived thawed. Support replied the next morning, apologized, and sent a replacement. Not instant, but they made it right quickly.
Marta Louis reviewed
SendaMeal
Ordering for my aunt was effortless. I added a note, picked a delivery window, and the casserole and soup arrived chilled and neatly packed. She said it tasted homemade. It felt good to help from far away.