I was informed ahead of time about the package's arrival, so I kept an eye out. It came in decent condition, but it was shipped frozen and arrived a bit thawed. I refroze them right away. I opened the door just as the delivery person left, so I collected the package quickly. With the daily high temperatures, I understand it can be tough. It would have been a 5-star review if they had stayed frozen. (Packed in dry ice.) Plastic bubble wrap was also used, which might have contributed to the thawing problem.