So, I had a horrible experience with this service. I placed an order with high hopes, but it turned into a nightmare. The shopper managed to mess up everything - wrong items, missing items, duplicates, and they were hours late. To top it off, they left my bags outside unattended. I wasted hours trying to get this sorted, but no luck. Customer service promised a full refund, but then changed their tune. They refunded a fraction, and I won't see that money for days. I spent $60, and they charged $107. It’s frustrating and feels like they just don’t value my time or money. Definitely not using this service again.