I once tried this delivery service and the whole thing was a mess. The shopper just stopped shopping halfway and left me hanging, no groceries, no nothing. When I reached out to customer service, it felt like talking to a wall. They were no help at all. And the communication barrier was real; it was like they couldn't understand a word I said. It felt more like a scam than a service. I ended up feeling totally ripped off. If you're thinking about trying them, I'd seriously reconsider. There are better options out there that won't leave you frustrated and empty-handed.