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  • Victor S. reviewed
    Minisplits4less.com

    Good service, I don't usually write reviews but I wanted to for this company. The customer support was amazing and realy helped me. The products had a fair cost too.

  • Mark W. reviewed
    Minisplits4less.com

    Order shipped fast and got here in just a few days. Great, but a line set for a two-zone was missing. I called customer service and was connected right away with a friendly rep. They sent out a 2nd line set by FedEx that same day. Nice people.

  • Maria reviewed
    Minisplits4less.com

    We purchased a mini-split unit for our condo in Florida, following a recommendation from our condo board. They partnered with this company, ensuring us we’d get a great unit with installation handled by another so-called trusted partner. When the installation never happened due to other condo residents complaining of the quality of installation, our boxes containing this unit were never touched, never opened - and so we thought a refund would be simple. They refused to refund due to having passed their 30-day return policy - which was a fraud because this company knew full well residents were waiting for installation permits and the installation company to actually begin the work… which took a lot longer than 30 days. While I understand their policy, in these circumstances, they refused to provide the right level of customer service. Oh.. and by the way, if you think they’ll deliver to your door.. they won’t. We had to carry the boxes up to our 2nd floor condo ourselves. They left the boxes in the parking lot. Horrible service all around. Our fault for having trusted our own condo board - but still not impressed.