As a regular customer, dealing with this company has been a bit of a hassle. It's like their staff can't get on the same page. You'd think after sending the same info multiple times, they'd finally get it, but no, they keep asking for it again and again. It's frustrating, especially when you're managing several listings. Their response time feels like ages, and it's not like I'm asking for the moon here. Just some basic communication would be nice. It’s like they’re tripping over each other trying to get things sorted. It shouldn’t be this complicated to get a simple guest certificate sorted out. Could really use some improvement in the way they handle things.
