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  • Adele Jones reviewed
    Hyatt.com

    I stayed at the Grand Central Hyatt in New York and the Chicago O’Hare Regency Hyatt. Both were nice, but my problem was with the deposits. It took over a month for them to return the deposit, even though they said it would be done in 4 or 5 working days. After many emails, the money was finally returned. I had to pay interest on my credit card for a month while they kept the deposit. Not great.

  • Abel A Torres reviewed
    Agoda.com

    I will never use Agoda againI booked with this company and the hotel room I was in did not have cold AC. The hotel had no other rooms and gave us a box fan. They apologized and gave us credit for one of our two days. For two months they went back and forth with me in over three dozen emails, numerous phone calls that were never answered and I had the hotel manager send them an email and copy me after three weeks of lying stating that they called the hotel and left messages. They finally wanted to give me credit to book again. Ripped off of my days stay and for not even half of what it cost me. I will never use them again and make I tell as many people as possible.

  • Nora Colon reviewed
    WestgateResorts.com

    So, I got invited to this VIP tour with breakfast, right? They start with this meh breakfast, and then it's onto this endless 1.5-hour presentation about their timeshare. The apartments they showed were stunning, but I'd read enough reviews to know it's probably a bait-and-switch. They offered $150 just for attending, which sounded decent until you realize what you're in for. These salespeople were relentless. They tried to push this "buy now or the price goes up by $12k tomorrow" spiel on me—hilarious, right? I kept saying no because, you know, I like to weigh my options. But they just wouldn't stop. Another guy comes in, trying to sell me a rental program for half the price. Nope, still not interested. Then a third person shows up, pushing me to prepay for my next vacation. I was so fed up by then. When you decline, their nice facade drops real quick. I wasted two and a half hours just to get that $150, but I could see how they trap people with their high-pressure tactics. If you're not good at saying no, steer clear. Otherwise, go grab your free cash and run.