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Latest reviews in category

  • Penny Conard reviewed
    KOALA

    I had a potential renter who needed different dates than what I had listed. I wanted to accommodate them, but I wasn't really sure how to update my posting to make it work. I reached out for help, and the support team was great. They quickly guided me through the changes and even helped speed up the booking process. In the end, everything worked out perfectly. The renter was happy, and so was I. Overall, it was a smooth and satisfying experience.

  • Marjeanna reviewed
    KOALA

    I can't believe this happened. We had our dream vacation all planned out, but Delta cancelled our flights out of nowhere. We tried finding another way to get there, but everything was either too expensive or didn’t fit our schedule. I get that KOALA has policies, but they wouldn’t reschedule, give us a credit, refund, voucher, nothing. Our trip was just a few weeks away. Now I’m out almost $1,000 because of something I couldn’t control, and they just said, “too bad.” I put in so much effort for this trip, and now it’s ruined. It feels like big companies just don’t care about us little guys. I’m done with KOALA. I’ll tell everyone to avoid them. They’re just out to take your money. What a scam.

  • Santiago reviewed
    Travels-You.com

    Good afternoon, my experience, unlike some of the reviews I've read, has been quite good. I received a call from a friend, and since I had a trip planned, I decided to buy the offer. The very next day I called to make the reservation, and not only were they very kind, but they also adjusted my booking in Madrid as I requested. So from my side, I recommend the service. I've already saved money just with that reservation. I hope this helps and encourages you to give it a try. Best regards.