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  • malcolm phillips reviewed
    Hyatt.com

    A flight shift meant I had to push the stay by a night. I opened my reservation, checked the rate rules, and used the change tool. It priced correctly and an agent on the phone helped confirm the new plan. Taxes and any hold notes were clear in the summary. I liked seeing the cancellation timing spelled out on the page. No drama here, just read the details before you lock the rate so you know the rules.

  • Parker reviewed
    2 On Whiteleigh Motel

    Room was super tidy and surprisingly quiet given how close it is to the stadium. After a late show, the 10-ish checkout time felt a bit strict, so I was packing sooner than I wanted. Staff at the desk were kind about holding a bag while I grabbed coffee. No on-site restaurant, but plenty of spots on Lincoln Road. I’d absolutely stay again for events.

  • Isaiah MacLeod reviewed
    Super.com

    Chat helped me confirm a late arrival note after the hotel stopped answering the phone. The agent reached out to their partner channel and updated my booking remarks while I waited. That took the pressure off since we were landing close to midnight. I’m not in love with how many pop-ups try to sell me the membership, but the support conversation was professional and efficient. Slept better knowing the front desk would expect us.