You know, I was all set for this trip, bags packed and everything. But then, out of nowhere, they cancel our reservation just two weeks before we were supposed to arrive. Can you believe it? They’d already taken our full payment months ago, so I figured everything was smooth sailing. But when I tried to sort things out, crickets. No one picked up the phone, no one replied to my texts or emails. The options they gave in their email? Useless, because there was no one to talk to. It’s like they vanished into thin air. Just a heads-up, if you're thinking about booking with them, there’s no one around to help if things go sideways.