Agoda.com

Az oldalon megtévesztő hamis kedvezmények, rossz érték az árért. Nyíltan lehúzza a vásárlót. Sosem fogok újra velük foglalni. Néhány héttel ezelőtt foglaltam velük. A spam-osztályuk néhány héttel később e-mailt küldött nekem, amely ugyanazt a szállodát, ugyanazt a szobát, ugyanazokat a dátumokat, ugyanazokat a beleértve/kizárva, ugyanazt a visszatérítési státuszt reklámozta jelentős kedvezménnyel, több mint 100 dollárral kevesebbért! Amikor megkérdeztem tőlük, hogy árazzák át a legfrissebb ajánlatot a hamis "Legjobb ár garancia" politikájuk alapján, azt mondták, hogy valami homályos apróbetűs rész miatt nem jogosultam. Ez csak szamárság, mivel az összes fontos mutató (mint ahogy fentebb említettem) azonos volt, és teljesen az ő ellenőrzésük alatt állt a kedvezmény nyújtása, mivel ők állították be az árakat és a kedvezményeket. Csak egy másik világos bizonyíték a vállalati kapzsiságra. Ha ez az, ami lennie kell, ne küldjön értesítéseket ügyfeleinek arról, hogy a kiszemelt ingatlan ára jelentősen csökkent! A legnagyobb pofon az arcra! Tényleg azt hittétek, hogy ez jól fog sikerülni?!

I had the worst experience with this company. They confirmed my reservation multiple times, but when I got to the hotel, they said they had no record of it. Their chat only responds to dumb questions, and when I emailed them, six different people confirmed my booking within an hour. I ended up booking my hotel myself and paying much more. I asked for a refund, but it took weeks and they stopped replying. Never using them again.

Hmm, I dun' get why people complain. I ain't had no problems! Jus' booked hotels, 'bout 20-30 times. Always got a room, and it went smooth. They're cheaper than Booking.com too.

The booking was okay, but they're known for showing misleading pictures of the property. The room I got looked rundown and smelled bad. The location wasn't close to the beach as advertised. When you call, it's hard to understand the staff. Customer service is like using old Windows 98.

I made a reservation through Agoda without realizing it's an Asian company. I strongly recommend opting for a European company for a more robust legal approach and professional issue resolution. Agoda provided inaccurate information about the hotel and charged exorbitant prices. I won't be using this app again, as I prefer a more reliable and transparent service for my bookings.

Used Travelodge for work for 3+ years, but won't continue. Struggling to voice concerns—no complaint form, and the website is a maze. Bookings team refuses assistance beyond reservations. Phone calls mysteriously cut off. Rectifying mistakes is a hassle, met with disinterest. Hotels' staff is pleasant, but customer service lacks empathy. They seem more interested in pocketing money than helping patrons. Suggestion: provide a visible email address for complaints, and prioritize customer support over profits.

Deceptive pricing tactics and questionable booking practices marred my experience with this company. The reservation system seemingly exploited my attempt to add a new credit card by prematurely confirming a nonrefundable booking. Upon contacting the hotel, I discovered they were paid with a dubious "virtual" card by the company, while my actual card had been charged. This unsettling revelation, combined with a 50% markup on IHG room rates, raises serious concerns. With numerous complaints against them, both Ogodo and IHG should address these issues to maintain trust with customers.