My first purchase was in April, with installation about a week later. I got 18in piano mix 4/27/30deep wave boho. Straight out of the pack, the hair looked nice and soft. I know a lot about human hair and always take good care of it. I usually wear my hair for 6-8 weeks. When wet, the curls looked very nice. After about a month, the hair started to shed, which I figured would happen. But after a few weeks more, the hair got tangled, dry, frizzy, and the curls disappeared. I kept the same care routine—water with conditioner, light oil on hair, scalp oiled, braided at night with a silk bonnet. I didn’t expect the tangling and matting; it was almost like using synthetic hair, but this was the last 4 weeks of wear. I’m not ready to give up yet and will buy again to give it a fair shot. 5 stars for color, but overall the quality was about a 3. For the price, I wanted better quality.
I wonder, if people follow your care tips and the hair still gets bad, what’s your answer?
I read many reviews with the same problems. You reply with care instructions but then say to curl after 3-4 days. If it’s human hair and supposed to be wavy, it should stay that way, especially when wet and with product. Yes, colored hair is drier, so some shedding and frizz is expected. Curly hair needs more care, but from all my time wearing human hair, this is the worst quality I’ve had. It’s not because I don’t care for it, it’s just the hair quality. My stylist, who uses your product often, recommended it, but I don’t see the hype. I said I’d try again, but I’m not sure I will buy again. I still have some left but not sure if I will use it.