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  • Leo Morin reviewed
    BranchApp.com

    This company has been a nightmare to deal with. My wife has been through a lot—Addison’s disease, gallbladder surgery, and now liver failure. I took up delivering for them just to cover her meds. Spent 10 hours working and then faced endless issues getting the card activated. Now, it’s suddenly on hold without explanation. They promised a supervisor would call back, but it's been over 11 hours. I've talked to five different reps, and all I’ve gotten is the runaround. Seems like their supervisors are nowhere to be found while we’re left in crisis. What kind of company treats people like this? Any advice would be appreciated.

  • Ashley Santiago reviewed
    BranchApp.com

    Man, dealing with this branch has been a nightmare. It's like their customer service is on a permanent vacation or something, never getting back to you when you actually need them. And don't get me started on borrowing amounts—they're all over the place, especially around the holidays. Just when you think you know what you can borrow, bam, it changes. Plus, they seem to check your recorded hours whenever they feel like it, not when it makes sense. It's just annoying and really leaves you hanging. Honestly, if you can, try another platform. Spare yourself the headache that comes with using this one.

  • Scarlet Ayala reviewed
    Bsbforensic Ltd

    I remember reaching out with a couple of concerns about some old financial matters that had been bugging me. To my surprise, the team got back to me faster than I thought they would. They didn’t try to sugarcoat things or make any huge promises, which was refreshing. Instead, they kept the conversation going at a comfortable pace, making everything a bit less overwhelming. It was nice not to feel rushed or pressured, and it really helped me deal with the whole situation more calmly. I appreciate how they handled it with patience and clarity, making the whole experience smoother than I anticipated.