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Grasshopper Bank Reviews: 8

4.6

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Category:

Banking

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Summary

Grasshopper Bank has a 4.6 - star rating from 8 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    76%

    6 reviews

    6 reviews

  • 4 stars

    12%

    1 reviews

    1 reviews

  • 3 stars

    12%

    1 reviews

    1 reviews

  • 2 stars

    0%

    no reviews

    no reviews

  • 1 stars

    0%

    no reviews

    no reviews

  • A

    Andy Rachleff

    1 reviews

    Strong features, watch holds

    Mobile deposit and bill pay work smoothly, and support via chat is pleasant. A compliance review delayed one incoming wire, which support escalated. Fee structure is competitive, and the APY on savings is a plus.

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  • D

    Denise Monro

    1 reviews

    Clear guidance on wires

    Rep explained international wire fields patiently and followed up with a confirmation email. Funds landed next day.

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  • O

    Oscar

    1 reviews

    Onboarding fast, tools modern

    Signed up for Innovator Checking, linked QuickBooks, and started sending wires the same afternoon. Interface is clean and the cashback perk is a nice touch.

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  • B

    BC

    1 reviews

    United States

    Whenever I call with a problem or question

    Whenever I call with a problem or question, I always get someone who listens patiently and helps me sort it out. I've never had a bad service experience, and each time I reach out, it just reminds me that joining Grasshopper bank was a smart decision.

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  • A

    Andy J

    1 reviews

    I have been quite happy with Grasshopper Bank.

    I have been quite happy with Grasshopper Bank. It offers the ease and advantages of an online bank, BUT (big But) they have actual people available to talk to and assist when you need to stray from regular options.

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  • O

    Optimus Prime

    1 reviews

    I like their website for info and all the papers gathered

    I like their website for info and all the papers gathered, really simple to use and talk. My loan guide Jacob was great to work with, was clear and honest on what to expect to move the application through checks. The Renofi lead worker Sam was good help to get through the process. Thanks Renofi team!

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  • A

    Anonymous

    1 reviews

    Larry was really nice to chat with

    Larry was really nice to chat with, and his atitude was so helpful and calm. I usualy get a bit nervous when handling money matters, so I was glad for his support and help!

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  • M

    Mikell Admire

    1 reviews

    I appreciate the fast connection speed.

    I appreciate the fast connection speed. Despite the strong promotion on your site about complete access to AutoBooks, I was let down by the rep’s lack of knowledge. He just told me I needed to contact AutoBooks myself and handed me their contact details.

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Rating on other websites

About Grasshopper Bank

Grasshopper is a privately owned digital bank based in New York City, focused on the business and innovation economy. The bank offers tailored banking solutions for small businesses, startups, venture capital firms, and fintechs. Grasshopper provides products such as SBA lending, commercial real estate lending, and commercial API banking platforms. The bank prioritizes technology, solutions-driven products, and superior service. As a federally chartered commercial bank, Grasshopper is a member of the FDIC and an Equal Housing/Equal Opportunity Lender.

Key Details:

  • Location: The company is headquartered in New York, United States.
  • Founders: Grasshopper Bank was founded by Judith Erwin. 
  • Foundation Date: The company was established in the year 2019.

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