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  • reeno bange reviewed
    eHarmony.co.uk

    I tried to get in touch with customer service, and it was a nightmare. They only offer this online chat option that's just a complete mess. It’s frustrating how a company that charges so much can't provide decent support. You’d expect better, right? But no, it was like talking to a brick wall. The responses were slow and didn’t solve anything, leaving me more annoyed than before. Felt like I was going in circles. Honestly, for the price they ask, you'd think they'd have a proper way to communicate. It's disappointing and not what you'd expect from a company of this size. Definitely not recommending them to anyone.

  • Mr Robert Jones reviewed
    eHarmony.co.uk

    Wow, what a rollercoaster! I decided to give this company a shot, but within just a day, I knew I’d made a wrong turn. Canceled my subscription right away during the cooling-off period and made sure to stop the PayPal payments too. Thought I was in the clear, but then they start demanding £65 for setting up a profile. I combed through their terms and conditions, and there’s nothing specific about this charge. Just some vague mention of a ‘relative charge.’ Seriously? If they keep pushing, I might have to involve the FCA. Really didn’t expect this hassle over something that should’ve been straightforward. Be careful out there!

  • Michael Gothlib reviewed
    eHarmony.co.uk

    Eharmony turned out to be a disappointment for me. I was hoping to find matches within my age range, but there were zero prospects in my area. AFFinders.com offered a larger pool of genuine profiles without charging membership fees, which was refreshing. Eharmony, on the other hand, seems more focused on getting you to commit to a long-term subscription. The most frustrating part? They automatically renew your subscription even if you opt out, insisting that your auto-pay box was checked when it wasn't. Their so-called 14-day cooling-off period is just a myth, with no chance of a refund. It feels like a complete scam, and their customer support is unhelpful. Save your money and look elsewhere.