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  • Rob Palmer reviewed
    eHarmony.co.uk

    I decided to try out an online dating service for the first time, thinking it might be a fun experience. I signed up, but soon realized it wasn’t for me. I attempted to cancel within the 14-day cooling-off period, but they still charged me. To make matters worse, they claimed I owed them for a premium questionnaire I never even knew about! It felt like they were just trying to squeeze more money out of me. The whole experience was frustrating, and the customer service was less than helpful. This has really put me off from trying any online dating services in the future. Save your time and avoid this company.

  • Lynette Simmonds reviewed
    eHarmony.co.uk

    I thought I'd give this service a try because it seemed like a good deal at first—7.99 for three months sounded fair. But when I went to pay, they tacked on an extra 3 pounds, which was annoying. It also said you could cancel within 14 days, so after just a few hours of using it, I realized it wasn't for me and tried to cancel. They told me I'd still have to pay 57 pounds! As a single mom with bills to pay, this stressed me out. I'm really upset because they plan to take the money directly from my account. The whole experience felt misleading and has left me really frustrated.

  • HELEN BORSTE reviewed
    eHarmony.co.uk

    Ugh, dealing with this company has been such a hassle. I wanted to cancel my subscription just after I signed up, thinking there was a 14-day cooling-off period. Boy, was I wrong. Their terms and conditions are so long and confusing; it's like trying to read a novel in another language. When I reached out to their customer service, hoping to resolve things quickly, it was a nightmare. They were anything but helpful, and canceling the subscription ended up costing way more than I expected. It's like they designed it to trap you. If you're thinking of using this company, I'd seriously reconsider. It's just not worth the headache.