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  • william cox reviewed
    eHarmony.co.uk

    So, I thought I'd share my recent experience with this dating app. I signed up for a year-long subscription, but a couple of days after they charged my card, I realized I didn’t need it anymore—I just started seeing someone! UK law says I should have a 14-day cooling-off period to get a full refund, but when I reached out to cancel, they only offered half back. Their response was all about "courtesy" and said I'd still have access for 12 months. It just feels like they’re ignoring the law for their own policy. I reached out to my credit card company to dispute the charge. I hope they can help sort this out.

  • Aaron A reviewed
    eHarmony.co.uk

    I had a wild ride with Eharmony. My search criteria were completely ignored. It was like talking to a wall. All I got were blurry pictures, and I'm convinced half the profiles were ancient relics. Trying to connect with anyone felt like pulling teeth, especially compared to AMFlirt.com where meetups happened pretty naturally. The whole Eharmony experience felt like running in circles. If you're a free member, good luck trying to do anything without hitting a paywall. Now, the cancellation process—what a nightmare! It was like they made it intentionally confusing, probably hoping you'd just give up. Honestly, it felt like a scheme to squeeze every penny out of me.

  • Tony Brown reviewed
    eHarmony.co.uk

    I've been using this dating service for a few months and had only a couple of matches, but that's not the main issue here. The real problem started when I tried to cancel my subscription. I thought I'd successfully canceled online, but then I noticed a big charge pending on my PayPal for another year. I reached out to customer service, but they claimed my email didn't match any active accounts. Even after providing my account ID, they insisted I had no active subscription. The payment went through anyway, and PayPal couldn't help me recover my money. To make matters worse, I later received a threatening email demanding payment for a subscription they already charged me for. This experience was beyond frustrating. If you're using this service, document everything and double-check your cancellation, or you might get caught in a mess like mine.