eHarmony.co.uk Reviews - 196

It's been fine so far. EHarmony's platform

It's been fine so far. EHarmony's platform is simple to use and it's a good value for the price. It's better than some other sites I've tried. The selection of matches is also better. Not eHarmony's issue, but there aren't many matches near me, and people from farther away often aren't interested due to the distance. Suzy ☺️

I canceled the Premium membership in under a day.

I canceled the Premium membership in under a day. The platform seems to have few users, leading to more distant matches. Be mindful that if you cancel within 14 days, you'll be charged £64 for the personalized profile (they claim it's a fair fee). Overall, it’s disappointing and a waste of money.

Eharmony isn't getting my messages through to the women.

Eharmony isn't getting my messages through to the women. It feels like they're blocking them on purpose. I've been using eharmony for 2 months now and nothing has come of it. Are they just after my money and not actually trying to find me women? They need to let my messages through or they'll lose me.

eHarmony is not a good dating website

Please read this review before using eHarmony. The ‘Basic Membership’ offered will not let you reply to message or view images; this is hidden behind a very expensive pay wall. This pay wall is either a 6 or 12 month rolling contract which they will not let you leave even if you have good reasons for doing so. The filters on the website do not work. While I was using it, despite asking for matches only in Scotland, the majority were coming from England. There were many bots, all with vague profiles and copy paste dialog. Many did not respond to messages. To summarise, the website is a waste of time and money, run by people without scruples, only interested in trapping you in an expensive contract with little to no chance of making a match with somebody. Please do not use.

I had a pretty rough

I had a pretty rough experience with this company. At first, things seemed fine, but then stuff started to feel off. It’s like they’re doing shady things behind the scenes, and it doesn't sit right with me. I’ve heard stories from other customers who feel the same way, and it’s frustrating that they’re getting away with it. It’s not just minor issues; it feels like they’re outright scamming people. Honestly, it seems like something needs to be done, maybe even taking legal action like what happened in Australia. When you're dealing with a company that seems to have no accountability, it makes you question how they’re still operating. It's time they face some real consequences for their actions.

I signed up for a

I signed up for a premium service hoping for genuine connections, but instead, I found myself dealing with loads of fake profiles. It was frustrating, so I chose to cancel my subscription. However, they still charged me £65, and now I'm having to sort it out through my credit card company. Honestly, it's disappointing that they don’t put effort into filtering out these fake accounts. A simple mobile verification could fix this. Paying £65 for a personality profile that’s only useful if you stay a premium member feels unfair. It makes me question the company's priorities. If you're considering this service, think twice. It's not worth the hassle and the questionable ethics.

I really need to share

I really need to share my experience with this company. It's been really frustrating. I tried to cancel within the 14-day period, but it felt like they were just trying to squeeze money out of me. I sent an email to cancel right away, but they went ahead and charged me anyway without even bothering to confirm or offer any other options. When I reached out with my concerns about fake profiles and other issues, the responses I got were just random and didn't help at all. It's like they're not even listening. This whole situation has been a huge letdown, and I'm really worried about how they treat other customers too. It's like they're just out to take advantage of people.

I signed up for this

I signed up for this dating service thinking it would be a fun experience, but it turned into a headache. I decided to cancel within the 14-day cooling-off period, thinking it would be hassle-free. But guess what? They charged me anyway. I double-checked, thinking maybe I missed something, but nope, it was clear as day that I canceled on time. It's frustrating when companies play these games. And the dating platform itself? Not worth the trouble. Profiles seemed outdated, and the matches were far from what I expected. It's like they’re more interested in grabbing your money than providing a decent service. Someone really needs to hold them accountable for this.

I gotta share this crazy

I gotta share this crazy experience I had with a company recently. So, I thought I was signing up for just a month of service, right? Imagine my surprise when I find out they locked me into a whole year! Talk about a sneaky move. I tried reaching out to their customer service to sort things out, but it felt like talking to a wall. They were super unhelpful and didn’t seem to care about my situation at all. It's like they just wanted to trick people into long contracts. Honestly, I’d say steer clear of them if you don’t want to deal with a major headache. Lesson learned, and I’m definitely not going back.

I decided to give this

I decided to give this dating site a shot, hoping to find some matches nearby in Scotland. Sadly, there aren't many options, and the few profiles I found seemed fake or non-members. I did snag a 60% discount, which was a relief, but even then, it feels overpriced. Unless you're interested in meeting someone from across the pond in the States or Ireland, it might not be worth the investment. If you do decide to try it out, be careful with the auto-renewal feature. The minimum subscription is six months, and for me, that was about 11 quid. Overall, not quite the experience I was hoping for.

I signed up for this

I signed up for this service, hoping to find a few connections, but it was a total letdown. After two days, only one supposed match popped up, and even that felt sketchy. Browsing for people seemed impossible, like no one else was even on there. Then, out of nowhere, they tried slapping me with a £65 cancellation fee, despite me just paying £15 a couple of days earlier. It's like they ignored any cooling-off period. Felt like a complete scam, and I was forced to call my bank to stop any more charges. Seriously, don't waste your money on this. It's just a money trap waiting to happen.

Overall, my experience was quite disappointing

Overall, my experience was quite disappointing, and I regret signing up. When you join, they provide an excessive amount of terms and conditions that are unclear. Hidden within them is a clause stating that completing the personal profile incurs an additional fee. I canceled within the 14-day cooling-off period, but they still charged me £64.00 for the profile. If you don’t pay within 14 days, they pass it to a debt collection agency that adds extra costs. I strongly recommend avoiding this site—it's a huge scam, only focused on taking your money.

I joined this dating site

I joined this dating site thinking it would be a great way to meet new people, but it was nothing like I expected. Hardly anyone seemed to be on there, even after I expanded my search area. I tried to get my admin fee back since I hadn’t been a member for long, but they wouldn't budge. It felt like a waste of money, definitely not worth it. What they advertise and what you get are two different things. If you're looking to actually meet someone, I’d suggest looking elsewhere. It just didn’t deliver on its promises, and I was left feeling let down.

Wouldn't recommend it

I joined this service thinking it would be a great fit, but it quickly turned sour. There aren't many users, so it felt pretty empty. What really got me was when I signed up, they sent me this plan I never asked for. It seemed odd, but I thought maybe it was a mistake. When I decided to cancel my membership, they hit me with a £65 charge for that unwanted plan. Felt like a sneaky move. I tried reaching out for some help, but didn't get much of a response. Overall, not what I expected and quite disappointing. Wouldn't recommend it to others.

Complete rubbish!

Complete rubbish! Loads of fake accounts here and the likes you get, the women haven't even checked your profile! You get a few replies, but when you answer, they don't even read your messages! Surely someone would be curious enough to read your reply! I'm not a model but not hideous either, but no one is interested, just the site's staff playing games, total waste of cash and bag of junk, steer clear!!

Didn't use the app, went to eharmony.co.uk

Didn't use the app, went to eharmony.co.uk website, couldn't upload photos. It said they're in review in a box below. Anybody else face this issue?

After spending a few weeks

After spending a few weeks on the site, I think I might've found the one. The match software they use is pretty amazing, and it's like it just knew what I needed. We clicked instantly and discovered we share the same goals and dreams. It feels like everything just fell into place effortlessly. I wasn't sure what to expect at first, but eHarmony really came through in helping me find someone who truly gets me. It's kind of surreal how well we fit together, and I couldn't be happier with how things turned out. Huge thanks to eHarmony for being the bridge to my new relationship. Love can be tricky, but this made it simple.

Makes the whole dating thing way less frustrating

So, you know how some of those dating sites just throw random profiles at you? Well, eharmony ain't one of them. Filling out the questionnaire took a bit of time, not gonna lie, but it felt like they were really digging deep to figure out what I’m all about. And honestly, the effort paid off. The matches I’ve been getting are spot-on, like they actually put thought into it. It’s not just about looks; it’s like they get my vibe. Really impressed with how well they’re picking people that I actually connect with. Makes the whole dating thing way less frustrating.

I've been trying out eHarmony,

I've been trying out eHarmony, and it's been pretty decent so far. The website is super easy to navigate, which is a big plus. I've tried a bunch of different dating sites before, and I gotta say, eHarmony has a better selection of matches. However, the downside is that there aren't a ton of matches in my local area. The ones that do pop up are often too far away, and the distance makes things tricky. It's not really eHarmony's fault, just kinda how things are. Overall, I'd say it's worth the subscription if you're looking for quality over quantity. - Suzy ☺️

I tried out a new online service

I recently tried out a new online service for personality assessment. It was kinda cool, especially the self-description part. You know, it's not just about answering straightforward questions. It lets you describe yourself and even get input from friends. This way, you can get a more nuanced understanding of your personality, not just a binary answer. Though, I did feel some of the questions could be a bit more flexible. Overall, it was a pretty insightful experience. Would definitely recommend it if you're looking to dive deeper into understanding yourself.

I'm pretty happy with it

Honestly, this site feels like being part of a family, even though it's just a business. They really know how to pick matches, way better than other sites I've used. Those other ones just throw a bunch of random profiles at you, like they don't even care where the people are from. I mean, I don't want to meet someone who lives hundreds of miles away. This site gets it. They find people who are actually nearby, which is the whole point, right? Makes me feel like they actually want me to find someone, not just take my money. So yeah, I'm pretty happy with it.

So, I was thinking about

So, I was thinking about signing up for Eharmony 'cause they offered me this pretty sweet discount. I mean, who doesn't love a good deal, right? But then I started digging around and noticed their Trustpilot reviews weren't exactly glowing. It's kinda weird 'cause some folks say it's a top-notch site with a solid product. But here's the thing: their customer care seems to be lacking, and those extra monthly or quarterly charges? Not cool, especially when other dating sites don't pull that move. I'm gonna keep checking out the reviews and see if Eharmony steps up their game. Maybe then I'll feel more confident about subscribing. Until then, I'm on the fence.

Dealing with them like a headache

Man, dealing with this company was a bit of a headache. Every time I tried to call, I just hit voicemail and ended up emailing instead. They get 2 stars from me, mostly because they gave me back half of my money for a subscription I didn't use. The whole auto-renewal thing caught me off guard, and even though I explained I hadn't even touched the account, they kept more than they should have based on the time it was active. I even mentioned I was having a tough time with bills, but they didn’t seem to care much. Honestly, a bit more compassion would go a long way, especially for folks struggling with the cost of living and not realizing the auto-renewal trap!

Frustrating time

I recently faced a frustrating experience with an auto-renewal service. The company claimed they sent a reminder email, but I never found it in my inbox. When I reached out to their customer support, they insisted a reminder was sent and there was nothing they could do—no refund, no further discussion. It felt like they were ignoring my concerns completely. The lack of empathy and unwillingness to help was really disappointing. I expected a bit more understanding and flexibility in resolving the issue. The whole ordeal left me feeling undervalued as a customer, and it's made me question whether I want to continue using their service in the future.

So, my friend and I

So, my friend and I spent what felt like forever—like an hour and a half—setting up my profile and filling out all the questions on this site. Just when we thought we were done, bam! They hit us with the fees and durations. I was shocked to see how pricey the short-term options were, especially since I had no clue what kind of guys I'd even meet. So, I opted for what I thought was a more affordable plan, assuming I'd pay every six months. But guess what? Turns out they frontload the whole fee in the first four months! Why hide that in the fineprint? It feels like they're preying on our emotions and hopes. They should really rethink this approach.

I tried this dating site

I tried this dating site thinking it would be great, but it wasn’t. The selection of dates was super limited, and the costs were way too high. Their cheapest option was a 6-month subscription, which felt sneaky. I canceled within the 14-day cooling-off period, hoping for a refund, but they charged me £65 for a so-called 'Personality Profile' that was useless. It seemed like a way to dodge consumer regulations. When I reached out to customer service, they were quick to inform me that nothing could be done. Honestly, there are much better dating sites out there, like Match. This experience left a bad taste in my mouth.

You won't believe what happened

You won't believe what happened with Eharmony. I signed up thinking I'd try it for a month, but they pulled a fast one on me. Three days later, I saw a charge of £330 on my credit card! Turns out, they automatically subscribe you for a whole year, no matter what you choose initially. And now, they’re saying I owe them another £500! It's ridiculous. It seems like the only way to stop this is to contact my bank and cancel my card. Seriously, stay away from Eharmony. If you're looking for something better, I've had great luck with Fling4Me.com. Trust me, it's a way better option.

I joined this service hoping

I joined this service hoping for a good experience, but what a letdown! Paid for a month but got booted out after just 6 days and they still charged me £65. Can you believe it? The guys on there were total jerks too, not worth a second of my time. Really disappointed and annoyed. Avoid it if you can!

I decided to give Premium

I decided to give Premium Membership a shot, hoping for a smooth experience, but it was anything but that. While filling out some questions, the app logged me out unexpectedly, making me start over. Viewing my profile the way others do? Not happening. The photo cropping tool? Frustrating to use. And it takes forever to get photos reviewed. I even reported a profile with what looked like AI-generated photos and got nothing back. Customer service was disappointing. After four days, I asked for a refund, but they insisted on keeping £65 for the personality report. I tried to negotiate, offering to pay for just the days I used, but Allison B. and Fabriana J. kept pointing to their terms, saying it was ‘reasonable.’ When I asked where it said they could charge £65, they couldn’t tell me. They showed no interest in understanding why I was unhappy and were inflexible about the refund. Eventually, they just stopped replying. I liked the idea of the personality tests, but the company's approach left a sour taste.

I'm 73 and have been

I'm 73 and have been living alone for 20 years, quite content with my solitude. Recently, I felt a longing for some companionship and saw an ad for E-Harmony offering a 6-month subscription for £10+ per month. I eagerly signed up, but to my shock, I was enrolled for 12 months instead. When I reached out to customer service, they were ice-cold, unsympathetic, and insisted I was locked into a 12-month contract. No help, no understanding. I've already made the first payment and stopped future ones, hoping to fix this mess. Now, they’re threatening legal action if I don't pay the remaining £120+. With my heart condition, I can't handle this stress and will likely have to pay, but I’m furious. How can I find companionship on a site that’s caused me so much frustration? To anyone considering this site, double-check everything before committing. If I could give a negative rating, I would. This experience is far from harmonious.