eHarmony.co.uk Reviews - 218

It's been fine so far. EHarmony's platform

It's been fine so far. EHarmony's platform is simple to use and it's a good value for the price. It's better than some other sites I've tried. The selection of matches is also better. Not eHarmony's issue, but there aren't many matches near me, and people from farther away often aren't interested due to the distance. Suzy ☺️

I canceled the Premium membership in under a day.

I canceled the Premium membership in under a day. The platform seems to have few users, leading to more distant matches. Be mindful that if you cancel within 14 days, you'll be charged £64 for the personalized profile (they claim it's a fair fee). Overall, it’s disappointing and a waste of money.

Eharmony isn't getting my messages through to the women.

Eharmony isn't getting my messages through to the women. It feels like they're blocking them on purpose. I've been using eharmony for 2 months now and nothing has come of it. Are they just after my money and not actually trying to find me women? They need to let my messages through or they'll lose me.

I've been using this dating

I've been using this dating service for a few months and had only a couple of matches, but that's not the main issue here. The real problem started when I tried to cancel my subscription. I thought I'd successfully canceled online, but then I noticed a big charge pending on my PayPal for another year. I reached out to customer service, but they claimed my email didn't match any active accounts. Even after providing my account ID, they insisted I had no active subscription. The payment went through anyway, and PayPal couldn't help me recover my money. To make matters worse, I later received a threatening email demanding payment for a subscription they already charged me for. This experience was beyond frustrating. If you're using this service, document everything and double-check your cancellation, or you might get caught in a mess like mine.

Awfull!

So, it's been about five weeks since I first tried eHarmony, and honestly, I'm still not impressed. I feel stuck because I signed up for six months and nothing's really changed. Living in a small village means my profile mentions it, and some guys have messaged me saying they know the area, which is kind of creepy. I reached out to customer service, but they said there's nothing they can do about it. Plus, there's this "say goodbye" feature that's just harsh. You're chatting with someone, and then boom—they say goodbye, and that's it. It's quite upsetting. The lack of potential matches is another issue. Customer service suggested broadening my criteria, which is ridiculous. I ended up having to include way more than I'm comfortable with, and still, the matches are limited. It feels like a waste of money at this point.

eHarmony is not a good dating website

Please read this review before using eHarmony. The ‘Basic Membership’ offered will not let you reply to message or view images; this is hidden behind a very expensive pay wall. This pay wall is either a 6 or 12 month rolling contract which they will not let you leave even if you have good reasons for doing so. The filters on the website do not work. While I was using it, despite asking for matches only in Scotland, the majority were coming from England. There were many bots, all with vague profiles and copy paste dialog. Many did not respond to messages. To summarise, the website is a waste of time and money, run by people without scruples, only interested in trapping you in an expensive contract with little to no chance of making a match with somebody. Please do not use.

So, I joined eHarmony a

So, I joined eHarmony a while back, hoping for a decent dating experience, but it’s been quite a ride, and not in a good way. First off, I sent them emails about some issues, but they just seemed to vanish into thin air. There’s also a ton of fake profiles, like over a hundred, and even after reporting them, nothing changes. Most profiles have blurry or no photos, and barely any personal info, which defeats the whole purpose. Plus, getting messages ignored is more common than not. It’s like talking to a wall sometimes. I’ve even come across profiles that haven’t been active for ages. eHarmony needs to step up their game and improve verification standards, and maybe show some transparency with data usage, too. I’m really hoping they sort these out soon.

I just got hit with

I just got hit with a huge charge of £358.80 for a 12-month renewal that I never agreed to. Seriously, I didn’t get any heads-up about the renewal, and I even sent a cancellation request the very next day, well within the cooling-off period. But nope, eHarmony wasn't having it. They threw some internal policy excuse at me and completely ignored the fact that UK laws require clear consent and renewal notices. Their responses were just copy-paste jobs, not even acknowledging my actual concerns. It's like talking to a brick wall. I've had to dispute the charge with my bank and even reported it to consumer authorities. This whole mess feels like a big disrespect. We should get clarity, not sneaky renewals and automated replies.

I've been on this site

I've been on this site for a couple of days and already decided to cancel my annual renewal. The platform itself works okay, but if you're hoping to connect with someone nearby, you might end up frustrated. Searching within 50km of my location brought up just a few profiles, and most didn't really catch my interest. Many seemed a bit outdated in style. I initially signed up because of a discount, but honestly, the selection was underwhelming. If you're thinking about subscribing, I'd suggest looking at competitors. I'm actually on another site as a free member, and I'm planning to subscribe there soon. The options are much better, and I can actually see the photos. Eharmony, you need to step up your game.

I had a pretty rough

I had a pretty rough experience with this company. At first, things seemed fine, but then stuff started to feel off. It’s like they’re doing shady things behind the scenes, and it doesn't sit right with me. I’ve heard stories from other customers who feel the same way, and it’s frustrating that they’re getting away with it. It’s not just minor issues; it feels like they’re outright scamming people. Honestly, it seems like something needs to be done, maybe even taking legal action like what happened in Australia. When you're dealing with a company that seems to have no accountability, it makes you question how they’re still operating. It's time they face some real consequences for their actions.

Eharmony turned out to be

Eharmony turned out to be a disappointment for me. I was hoping to find matches within my age range, but there were zero prospects in my area. AFFinders.com offered a larger pool of genuine profiles without charging membership fees, which was refreshing. Eharmony, on the other hand, seems more focused on getting you to commit to a long-term subscription. The most frustrating part? They automatically renew your subscription even if you opt out, insisting that your auto-pay box was checked when it wasn't. Their so-called 14-day cooling-off period is just a myth, with no chance of a refund. It feels like a complete scam, and their customer support is unhelpful. Save your money and look elsewhere.

Trying out Eharmony was a

Trying out Eharmony was a bit of a letdown. I was looking forward to meeting new people, but the search criteria didn’t seem to work at all, which was frustrating. Compared to AFFinders.com, where I actually got to meet people without jumping through hoops, Eharmony felt like a waste of time. Being a free member there is almost pointless since you can barely see anything beyond blurry photos. I suspect many of the profiles are inactive too, which doesn't help. And don't get me started on canceling the subscription – it’s unnecessarily complicated and feels like they’re just trying to squeeze more money out of you. Overall, not the best experience for someone looking to actually connect.

It's a real hassle

So picture this: you're browsing around, thinking eHarmony might be your next go-to for meeting someone special. You've had decent times on other sites like AMFling.com, so why not give it a shot, right? But then, bam! You find out they've set up this sneaky monthly auto-pay without even giving you a heads up. You're just cruising along, and suddenly, they have your bank info, and you're locked into this thing. It's a bit of a shocker, especially when you're expecting something straightforward. If you're already caught up in it, be prepared to jump through hoops to cancel. Your best bet? Head to your bank and cancel your card to stop this mess. It's a real hassle, so just be cautious!

So rough experience

I had a rough experience with this company, and it's honestly something I wouldn't wish on anyone. I used their service briefly, just about 3 hours, and decided it wasn't for me, so I deleted it. But then, out of nowhere, they're demanding payment and even threatening me with debt recovery. It's really frustrating, especially since I have disabilities and visual impairments, and they still insist I'm responsible for the charges. It's like they target vulnerable people on purpose, trying to squeeze money out of them. I really hope someone takes legal action against them because their tactics are just plain wrong. It feels like they care more about money than treating people fairly.

When I tried Eharmony, it

When I tried Eharmony, it felt like a total waste of time. My search criteria seemed completely ignored, and I barely got any relevant matches. As a free member, I couldn't do much except squint at blurry photos. I suspect many of the profiles they show are just outdated and inactive. It was a stark contrast to my experience on AFElit.com, where I actually started meeting people with minimal effort. And don’t get me started on Eharmony's cancellation process. It's unnecessarily complicated and feels like they’re trying to squeeze every last cent out of you. Overall, my experience was frustrating and disappointing. I wouldn't recommend it to anyone looking for genuine connections.

Hey folks, let me share

Hey folks, let me share my journey with eHarmony. It's been quite a ride since I signed up in Feb 2025. First off, getting any response from their support? Practically impossible. I've shot countless emails, and all I hear back is crickets. The site is swarming with fake profiles—over 100, no joke. And don't even get me started on the lack of real photos and info on profiles; it’s like trying to find a needle in a haystack. Plus, I keep getting matches that don't align with my preferences, which is really frustrating. I also noticed inactive profiles sticking around forever, which clutters the experience. It's been a bit of a letdown, honestly. Hope they step up their game soon!

I signed up for a

I signed up for a premium service hoping for genuine connections, but instead, I found myself dealing with loads of fake profiles. It was frustrating, so I chose to cancel my subscription. However, they still charged me £65, and now I'm having to sort it out through my credit card company. Honestly, it's disappointing that they don’t put effort into filtering out these fake accounts. A simple mobile verification could fix this. Paying £65 for a personality profile that’s only useful if you stay a premium member feels unfair. It makes me question the company's priorities. If you're considering this service, think twice. It's not worth the hassle and the questionable ethics.

I really need to share

I really need to share my experience with this company. It's been really frustrating. I tried to cancel within the 14-day period, but it felt like they were just trying to squeeze money out of me. I sent an email to cancel right away, but they went ahead and charged me anyway without even bothering to confirm or offer any other options. When I reached out with my concerns about fake profiles and other issues, the responses I got were just random and didn't help at all. It's like they're not even listening. This whole situation has been a huge letdown, and I'm really worried about how they treat other customers too. It's like they're just out to take advantage of people.

I had a wild ride

I had a wild ride with Eharmony. My search criteria were completely ignored. It was like talking to a wall. All I got were blurry pictures, and I'm convinced half the profiles were ancient relics. Trying to connect with anyone felt like pulling teeth, especially compared to AMFlirt.com where meetups happened pretty naturally. The whole Eharmony experience felt like running in circles. If you're a free member, good luck trying to do anything without hitting a paywall. Now, the cancellation process—what a nightmare! It was like they made it intentionally confusing, probably hoping you'd just give up. Honestly, it felt like a scheme to squeeze every penny out of me.

I signed up for this

I signed up for this dating service thinking it would be a fun experience, but it turned into a headache. I decided to cancel within the 14-day cooling-off period, thinking it would be hassle-free. But guess what? They charged me anyway. I double-checked, thinking maybe I missed something, but nope, it was clear as day that I canceled on time. It's frustrating when companies play these games. And the dating platform itself? Not worth the trouble. Profiles seemed outdated, and the matches were far from what I expected. It's like they’re more interested in grabbing your money than providing a decent service. Someone really needs to hold them accountable for this.

So, you dive into this

So, you dive into this dating scene called Eharmony, thinking you've scored with a 40% discount. But surprise! It feels like a family reunion with a lineup of profiles that could pass as your mom's friends. And if you're into getting blocked two days in with zero explanation, this is the place! Try reaching out to their customer service, and it’s like shouting into the void. You'll craft polite messages, explaining your woes, but it’s like they’ve mastered the art of ignoring. Maybe that's why the site feels deserted. If you're looking for an adventure filled with confusion and frustration, Eharmony's your spot. Just a heads up—dive in at your own risk!

You know, I tried eHarmony

You know, I tried eHarmony thinking it’d be a great way to meet someone special. But, boy, was I wrong. The site’s design feels like something from the '80s, seriously outdated and not user-friendly at all. And finding matches? Practically impossible, even with every filter turned on. I decided to cancel, thinking it wouldn’t be a big deal, but then they hit me with a £65 charge. Can you believe that? And they called it "a gesture of goodwill." Just feels like a sneaky way to make money if you ask me. The cancellation policy is buried deep in the terms and conditions, which isn’t cool. Honestly, I’d say steer clear of eHarmony. Feels like a rip-off.

I tried eHarmony for just

I tried eHarmony for just a few days while in the UK, and it turned into a bit of a mess. Somehow, I ended up stuck in a 12-month payment plan that I never wanted. When I reached out to their customer service to sort it out, it felt like talking to a wall. They kept giving me the same robotic replies and wouldn’t budge on cancelling the payments. Even after explaining that I’ve moved out of the UK and won’t be using the service, they still charged me. It all feels pretty sneaky and frustrating. If you’re thinking of signing up, watch out for their tricky payment system. It’s nearly impossible to cancel, and their customer service is a nightmare.

Honestly, dealing with this company

Honestly, dealing with this company has been a nightmare. They tried to take £357 from me without my consent. I should've checked them out more thoroughly, but I guess I was too trusting. As a solicitor, I didn't let it slide. I've reported them to trading standards and even contacted the police. They’re investigating now, and I’m ready to take this to court if necessary. It's unbelievable how some businesses operate. I just hope this gets resolved soon and that others don't fall for their tricks. It's really disappointing to see such behavior. If you're considering dealing with them, be extremely cautious. It's better to be safe than sorry.

Be careful out there!

Wow, what a rollercoaster! I decided to give this company a shot, but within just a day, I knew I’d made a wrong turn. Canceled my subscription right away during the cooling-off period and made sure to stop the PayPal payments too. Thought I was in the clear, but then they start demanding £65 for setting up a profile. I combed through their terms and conditions, and there’s nothing specific about this charge. Just some vague mention of a ‘relative charge.’ Seriously? If they keep pushing, I might have to involve the FCA. Really didn’t expect this hassle over something that should’ve been straightforward. Be careful out there!

So, let me tell you

So, let me tell you about my frustrating experience with this dating app. I thought I'd give it a shot and see what premium features offered. Before I knew it, I was locked into a two-year premium plan without realizing it. The app mentioned a 14-day cooling-off period, but apparently, by exploring the premium option, I unknowingly waived that right. Now I'm stuck paying 30 bucks a month for matches that aren't even local. I'm on the Irish site, yet all my matches are from the US. It's been a total letdown, and I really wish I had read the reviews before jumping in. Save yourself the hassle and avoid this app entirely.

Using Eharmony was a bit

Using Eharmony was a bit of a letdown for me. The search criteria seemed like they didn't even matter, which was frustrating. Compared to AFFcupid.com, where I finally started meeting people without jumping through hoops, Eharmony felt like a waste. As a free member, there's not much you can do — even the pictures are all blurry. I suspect a lot of the profiles are outdated. Many of the so-called active profiles have probably been inactive for ages. And don't get me started on trying to cancel the subscription; it's a tangled mess designed to squeeze every last penny out of you. Overall, it left a lot to be desired.

I tried to get

I tried to get in touch with customer service, and it was a nightmare. They only offer this online chat option that's just a complete mess. It’s frustrating how a company that charges so much can't provide decent support. You’d expect better, right? But no, it was like talking to a brick wall. The responses were slow and didn’t solve anything, leaving me more annoyed than before. Felt like I was going in circles. Honestly, for the price they ask, you'd think they'd have a proper way to communicate. It's disappointing and not what you'd expect from a company of this size. Definitely not recommending them to anyone.

So, I thought I'd share

So, I thought I'd share my recent experience with this dating app. I signed up for a year-long subscription, but a couple of days after they charged my card, I realized I didn’t need it anymore—I just started seeing someone! UK law says I should have a 14-day cooling-off period to get a full refund, but when I reached out to cancel, they only offered half back. Their response was all about "courtesy" and said I'd still have access for 12 months. It just feels like they’re ignoring the law for their own policy. I reached out to my credit card company to dispute the charge. I hope they can help sort this out.

I gotta share this crazy

I gotta share this crazy experience I had with a company recently. So, I thought I was signing up for just a month of service, right? Imagine my surprise when I find out they locked me into a whole year! Talk about a sneaky move. I tried reaching out to their customer service to sort things out, but it felt like talking to a wall. They were super unhelpful and didn’t seem to care about my situation at all. It's like they just wanted to trick people into long contracts. Honestly, I’d say steer clear of them if you don’t want to deal with a major headache. Lesson learned, and I’m definitely not going back.